- Insight Global (Irving, TX)
- …WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and customer experience. * Establish and operationalize automation ... such as conversational AI, Verint Auto-QA, intelligent routing, RPA bots, and agent assist capabilities. * Develop and maintain the automation value realization… more
- Beacon Mobility (Houston, TX)
- …new procedures, and update existing procedures when changes occur. * Conduct agent monitoring activities, while providing live in the moment coaching for quality ... assurance purposes. * Monitor and report on agent activity, schedule adherence, and productivity while reporting daily, weekly and monthly findings. * Research,… more
- Mass Markets (Killeen, TX)
- …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... regulatory requirements. + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA initiatives with… more
- Oracle (Austin, TX)
- …LangGraph or similar) + Familiarity with MCP (Model Context Protocol), A2A ( Agent -to- Agent protocol) and prompt engineering + Familiarity with front end ... UX for AI assistants (chat UIs, dashboards) + Must have experience with public cloud platforms (AWS, Azure, GCP, OCI) and cloud-related technologies. + Ability to design agentic systems with elicitation, observability, safety, guardrails, policy definition and… more
- Siemens Energy (Houston, TX)
- …of Your Day** As a Supplier Development Lead, you serve as change agent in individual corporate responsibility, working alongside Siemens Energy's business areas to ... strategies, and influencing executive partners. + Demonstrated leadership as a change agent in Supplier Development, with a track record of leading international,… more
- Public Storage (Plano, TX)
- …architect natural, multi-turn conversational experiences including dialog flows, prompts, agent personas, and tone guidelines that deliver accurate, contextual, and ... Understanding of RAG (Retrieval Augmented Generation) architectures + Familiarity with agent tool use, function calling, and API integration concepts **Additional… more
- USG Insurance Services, Inc. (Frisco, TX)
- …Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network ... directly with our primary customer, the independent Property and Casualty Retail Agent . Acting as a representative for either our contract or brokerage carriers,… more
- Steampunk (El Paso, TX)
- …of a program that is Agile? Are you interested in being an agent of change on a team committed to achieving client-focused, mission-driven excellence? **Steampunk** ... your picture to verify your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking to clients in the… more
- Oracle (Austin, TX)
- …prompt engineering techniques like Tree-of-Thoughts. + Familiarity with Agents and Agent frameworks and Model Context Protocol (MCP) + Hands-on experience with ... a knowledge store + Knowledge of LLM and experience delivering, Generative AI And Agent models are a significant plus. + Familiarity and experience with the latest… more
- Oracle (Austin, TX)
- …agents integrate large language models (LLMs), retrieval-augmented generation (RAG), multi- agent orchestration, and deep healthcare domain knowledge to transform ... success delivering production AI or ML features, preferably involving LLMs, agent frameworks, or real-time data systems. + Deep understanding of software… more
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