• Bilingual Cable Sales Agent

    Mass Markets (Wichita, KS)
    …contingent on background/security investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug screening results. ... REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations… more
    Mass Markets (05/28/25)
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  • Customer Service Agent (Hiring Immediately)

    Mass Markets (Wichita, KS)
    …contingent on background/security investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug screening results. ... REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations… more
    Mass Markets (04/16/25)
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  • 4X10 Telephone Sales Agent (4-Days,…

    Mass Markets (Wichita, KS)
    …contingent on background/security investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug screening results. ... REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations… more
    Mass Markets (04/15/25)
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  • Airport Agent - SLN

    SkyWest Airlines (Salina, KS)
    …High school diploma or completion of a GED + Pass a background check and drug screening + Legally authorized to work in the United States without sponsorship + Basic ... knowledge of fundamental computer programs for record-keeping and baggage routing + Ability to lift 50 lbs. with or without reasonable accommodation + Adaptability to changing priorities and time management skills + Strong teamwork and collaborations skills +… more
    SkyWest Airlines (05/25/25)
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  • Real Time Analyst

    Mass Markets (KS)
    …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage...investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug… more
    Mass Markets (06/12/25)
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  • Quality Assurance Specialist

    Mass Markets (KS)
    …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use...investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug… more
    Mass Markets (06/12/25)
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  • Contact Center Quality Assurance Manager

    Mass Markets (Wichita, KS)
    …Key Responsibilities: + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement QA frameworks, scorecards, ... regulatory requirements. + Conduct audits, feedback sessions, and coaching to improve agent performance. + Collaborate with stakeholders to align QA initiatives with… more
    Mass Markets (06/04/25)
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  • Experienced Call Center Quality Assurance…

    Mass Markets (Wichita, KS)
    …Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across ... training needs. + Provide coaching and feedback to improve agent quality scores. + Collaborate with Operations and Training...investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug… more
    Mass Markets (06/04/25)
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  • Senior Lead AI Engineer

    Lumen (Topeka, KS)
    …advanced capabilities, potentially including Generative AI features available through Agent Builder and Vertex AI, to enhance conversational intelligence. + ... and deploying AI/ML solutions. + Have experience with Dialogflow (CX/ES) and Agent Builder + Should have experience with Core AI/ML Concepts.Google Cloud Platform… more
    Lumen (06/07/25)
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  • GTM Strategy Sr. Director

    Verint Systems, Inc. (Topeka, KS)
    …Function:** As the GTM Strategy Sr. Director, you will be responsible for our Agent Copilot Strategy and offers to drive overall business growth. This will include ... experience in go-to-market strategy and execution + Experience with agent assistant and IVA solutions and as a practitioner...search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal… more
    Verint Systems, Inc. (05/20/25)
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