• Experienced Call Center Operations Supervisor

    Mass Markets (Killeen, TX)
    …daily operations and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. + Manage schedules, attendance, ... and real- time adherence. + Handle escalated customer issues and ensure...resolution. + Collaborate with QA and Training to support agent development. + Analyze performance reports and implement improvement… more
    Mass Markets (09/03/25)
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  • Senior AI/Voice Application Engineer

    TTEC (Austin, TX)
    …the development of AI-powered contact center capabilities such as virtual agents, real- time agent coaching, and predictive analytics - Build scalable streaming ... a Senior AI/Voice Application Engineer working Hybrid in Denver, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our… more
    TTEC (11/11/25)
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  • Excess Casualty Wholesale Account Manager

    The Hartford (Frisco, TX)
    …Power Point Software. Knowledge of ImageRight, other insurance platforms also desired For full- time , occasional, part - time , or remote positions: (1) high ... a week (Tuesday through Thursday). The Account Manager, as part of Global Specialty Operations, will serve as a...for rating and acts as the gatekeeper between the agent , Underwriter and the Operations Service Center Underwriting Support… more
    The Hartford (11/14/25)
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  • Software Engineer

    Coinbase (Austin, TX)
    …alignment. Attendance is expected and fully supported. *Team/ Role *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM (Customer ... of users globally. We are responsible for managing the agent experience across chat, phone, email, and social channels,...uncertainties. * Working with teams and teammates across multiple time zones. *What we look for in you (ie.… more
    Coinbase (11/07/25)
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  • Lead Data Scientist - Autonomous Goal Management

    Humana (Austin, TX)
    **Become a part of our caring community and help us put health first** The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across ... decomposing complex goals. We are seeking an expert in agent design, planning, and control to develop and evaluate...Excellent company match + Well-being program + Paid Volunteer Time Off If you share our passion for helping… more
    Humana (10/03/25)
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  • Military Apprentice Appraiser

    USAA (Dallas, TX)
    …and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. **The Opportunity** **The Opportunity** The ... Preferred:** Experience as a Criminal Investigation Division (CID) Special Agent (Army MOS 31D or Marine Corps 5821), Air...and/or salvage yard environments up to 25% of the time . + May be required to meet all USAA… more
    USAA (11/07/25)
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  • Senior Technical Consultant - NowNext CRM…

    ServiceNow, Inc. (Dallas, TX)
    …across lead-to-cash, CPQ/CLM, order management, customer service, field service, and AI agent use cases. + Perform hands-on development with Flow Designer, Business ... practices (Scrum/SAFe). + Experience with AI/GenAI solutions (chatbots, NLP, AI agent orchestration). + Industry expertise in telecom, financial services, insurance,… more
    ServiceNow, Inc. (10/18/25)
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  • Customer Experience Associate III

    Conduent (San Antonio, TX)
    …them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Customer ... CCA III will assist with supervisor calls and callbacks, agent chat assistance and any other related task. **What...any other related task. **What you get:** + Full Time Employment + **Competitive Pay:** Pay is **$18.00/hr** which… more
    Conduent (11/12/25)
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  • Inside Broker

    CRC Insurance Services, Inc. (Dallas, TX)
    … time to time . 1. Develop, maintain and cultivate client and agent relationships. 2. Solicit, market, quote, bind, and confirm new and existing business. 3. ... utilizing accessible markets. Serves as in intermediary between the Agent and the Insurance Company for business renewal and...6. Ability to review information, make decisions and manage time effectively 7. Recognize new trends and developments in… more
    CRC Insurance Services, Inc. (11/04/25)
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  • Sr. Technical Consultant, CRM and Industry…

    ServiceNow, Inc. (Addison, TX)
    …management, assignment considerations, territory management, maintenance plans, asset management, part /crews/ time management and common systems of integration. + ... achieve their business outcomes by providing prescriptive guidance. As part of the team, you will work with our...+ Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence,… more
    ServiceNow, Inc. (10/15/25)
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