• Real Time Analyst

    Mass Markets (VA)
    …our contact center. The ideal candidate will be responsible for monitoring real- time call volumes, managing agent availability, analyzing performance data, and ... performance reports to management and stakeholders. + Make real- time adjustments to agent schedules based on...to perform other duties. You will be evaluated in part based upon your performance of the tasks listed… more
    Mass Markets (09/12/25)
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  • NGA AI/ML Architect

    TekSynap (Reston, VA)
    …messaging, reasoning, validation, and governance. + Set technical direction for multi- agent frameworks and ensure alignment with NGA CORE, AGAIM, GREAT, and ... protocols (FIPA ACL, KQML) and event-driven architectures (AWS EventBridge) for agent -to- agent (A2A) coordination. + Oversee the reference architecture for… more
    TekSynap (09/18/25)
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  • Lead Data Scientist - AI-Human Interaction

    Humana (Richmond, VA)
    **Become a part of our caring community and help us put health first** The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across ... product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** +… more
    Humana (09/09/25)
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  • Process Excellence Manager (Hybrid)

    Capital One (Richmond, VA)
    …of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part - time roles will be prorated based ... Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part - time status, exempt or non-exempt status, and management… more
    Capital One (09/28/25)
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  • AI/ML Engineer

    TekSynap (Reston, VA)
    …thresholds + Build scoring logic and performance scorecards, integrating with agent monitoring frameworks to detect constraint violations and trigger re-validation ... and deploying ML models (especially computer vision, geospatial analytics, or time -series) + Proficiency in Python, PyTorch/TensorFlow, and ML lifecycle tools… more
    TekSynap (09/18/25)
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  • Engineering Manager - EAA

    Coinbase (Richmond, VA)
    …and alignment. Attendance is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's Enterprise Applications ... org, Our mission of build a unified and secure agent tooling platform that leverages cutting edge technology supplemented...for this position can range as detailed below. Full time offers from Coinbase also include target bonus +… more
    Coinbase (09/27/25)
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  • Air Force, CWMD Computer Programming SME

    Noblis (Arlington, VA)
    …applicable employment laws. The projected compensation range for this position is based on full time status. For part time or on-call staff, compensation is ... a program to depict complexities such as effects over time , degradation of agent strength, adjustments and...exceptional performance and superior demonstration of our service standards. Full- time and part - time employees working… more
    Noblis (09/02/25)
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  • Quality Assurance Specialist

    Mass Markets (VA)
    …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use...metrics such as Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge… more
    Mass Markets (09/12/25)
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  • Full Time Nursing Faculty - Med Surg

    HCA Healthcare (Roanoke, VA)
    …of absence). + Employee Health Assistance Fund that offers free employee-only coverage to full- time and part - time colleagues based on income. Learn more ... you can make a difference, grow professionally, and be part of a caring team, we'd love for you...scholarship; developing and functioning as a leader and change agent ; and functioning within the educational environment. This role… more
    HCA Healthcare (09/05/25)
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  • Certified Pharmacy Technician (CPhT) - Maryview…

    Bon Secours Mercy Health (Portsmouth, VA)
    …**_Certified Pharmacy Technician (CPhT)_** **_Maryview Medical Center in Portsmouth, Virginia_** **_Full time , Rotating Shifts (Eight hour shifts, Day start time ... faxed or electronic prescription orders from a prescriber or a prescriber's agent ; accepting new verbal prescription orders for non-controlled drugs from a… more
    Bon Secours Mercy Health (08/13/25)
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