- Amazon (Austin, TX)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and...Even if you do not meet all of the preferred qualifications and skills listed in the job description,… more
- Humana (Austin, TX)
- …reliably, safely, and in accordance with human values across dynamic, multi- agent , and high-stakes environments. This is a cross-functional role bridging technical ... tools, and human-in-the-loop evaluation + Develop continuous monitoring strategies for agent behavior in both simulated and real-world environments + Partner with… more
- ServiceNow, Inc. (Austin, TX)
- …to **communicate security risks and strategies** to executives and engineers alike. ** Preferred Skills** + Experience securing **AI Agent ecosystems** (multi- ... . + **Auditability and logging frameworks** to track AI Agent decisions and actions. + Apply **confidential computing, secure...models and datasets. + Establish **responsible AI and AI Agent governance** aligned with frameworks like **NIST AI RMF,… more
- Humana (Austin, TX)
- …product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** + ... + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent behaviors + Partner with UX, engineering, and safety teams to embed… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities ... communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications,… more
- Anywhere Real Estate (Houston, TX)
- …of the transaction, from contract to close, to create a seamless experience for the agent , consumer and all deal parties. You are part of a collaborative team that ... closed in a timely, efficient, and accurate manner. + Collaborate closely with agent services department, agents and/or other third parties to ensure all proper… more
- AireSpring (Dallas, TX)
- …per AireSpring's requirements + Lead solution development efforts that best address agent and agent customer's needs while coordinating the involvement of ... Performance Measures: + Achieve assigned sales quota. + Meet assigned expectations for agent retention. + Maintain high customer satisfaction rating with agents and … more
- Chewy (Dallas, TX)
- …evolution of our customer service operations. Demonstrating a focus on customer and agent satisfaction is key for this position! **What You'll Do:** + Develop, ... to build successful teams that deliver an outstanding customer and agent experience through flawless workforce management knowledge. + Establish peer-to-peer… more
- Clean Harbors (Midland, TX)
- …any evidence of customer or prospect need for to the appropriate Company sales agent + Utilize existing relationship to create access to account contact(s) for other ... regarding specific line of business capabilities to ensure that the Agent can effectively communicate advantages we provide versus the competitors' services;… more
- AireSpring (Houston, TX)
- …per AireSpring's requirements + Lead solution development efforts that best address agent and agent customer's needs while coordinating the involvement of ... Performance Measures: + Achieve assigned sales quota. + Meet assigned expectations for agent retention. + Maintain high customer satisfaction rating with agents and … more