- Under Armour, Inc. (Sacramento, CA)
- Customer Service Systems Ops Analyst **Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering those who ... Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is responsible for… more
- Humana (Sacramento, CA)
- …reliably, safely, and in accordance with human values across dynamic, multi- agent , and high-stakes environments. This is a cross-functional role bridging technical ... tools, and human-in-the-loop evaluation + Develop continuous monitoring strategies for agent behavior in both simulated and real-world environments + Partner with… more
- Humana (Sacramento, CA)
- …product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** + ... + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent behaviors + Partner with UX, engineering, and safety teams to embed… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current ... brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities… more
- Zurich NA (San Francisco, CA)
- …collaboratively with assigned underwriters. + Supports Underwriter with broker/ agent /distributor/customer interactions by providing basic customer service ... Underwriting Account Service Associate 125892 Zurich North America is currently...Zurich North America is currently hiring an Underwriting Account Service Associate to join the Middle Markets team! As… more
- Wolters Kluwer (Sacramento, CA)
- …**What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, professional ... (https://www.wolterskluwer.com/en/contact-us?compositeLink=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm)** **What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to… more
- Wolters Kluwer (Sacramento, CA)
- …(https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential opportunities, professional ... hybrid schedule, and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your extensive knowledge and advanced skills to… more
- Clean Harbors (Stockton, CA)
- **Clean Harbors** in Stockton, CA is looking for a **Field Service Project Manager** to join our team. The FSPM is responsible for managing large scale projects at a ... including cost estimates and work scopes and schedules. + Acts as an agent of business and is involved with developing relationships with key customers and… more
- Insight Global (San Francisco, CA)
- …HR and employee experience functions. - Help design and optimize AI agent architectures to enhance performance and scalability. - Contribute to documentation and ... best practices for AI agent development and deployment. - Monitor AI ...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- Anywhere Real Estate (Sacramento, CA)
- …leadership team, they are responsible for all aspects of sales, profits, employee and agent relations within their territory. + As a Regional Vice President, you are ... succession. + The bottom line: You will be accountable for overall net agent growth and increased profitability while focusing on all real estate activities within… more