- Amazon (Santa Clara, CA)
- …Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, Multi- Agent and Multi-Modality research to invent and build scalable solutions ... The ideal candidate would also have hands-on experiences in building Multi- Agent solutions with LLMs, enjoy operating in dynamic environments, be self-motivated… more
- USG Insurance Services, Inc. (Irvine, CA)
- …Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network ... submit final quotations for recommended carriers to the retail agent . + Handling the binding and invoicing of accounts...and audit requests. + Provide timely and accurate customer service to retail agents. + Provide new business marketing… more
- Amazon (Santa Clara, CA)
- …business goals - Driving innovation in medical administration reasoning systems, AI agent design, and medical coding - Collaborating with cross-functional teams to ... and implementing healthcare AI systems - Demonstrated experience in AI agent architecture design, including decision-making frameworks and behavioral modeling -… more
- Coinbase (Sacramento, CA)
- …and alignment. Attendance is expected and fully supported. *Team* - The Agent Productivity Tools (APT) organization is a vital part of Coinbase's Enterprise ... to proactively surface, investigate, and prevent illicit financial activities, enhancing agent productivity, reducing user friction, and supporting the Coinbase goal… more
- Walmart (Sunnyvale, CA)
- …your scope includes evaluating the outputs of tools invoked by the agent , such as personalized recommendations, summary generation, or proactive suggestions, where ... platform teams to ensure that measurement drives improvement, and that the agent 's behaviors align with quality, safety, and relevance at every step.… more
- ServiceNow, Inc. (Santa Clara, CA)
- …Retail, and Public Sector, built as extensions of our core - Customer Service Management (CSM), Field Service Management (FSM), Configure Price Quote (CPQ) ... a single platform, enabling organizations to sell, fulfill and service customers faster and at a lower cost. **The...fastest-growing business units. Your focus will be on the agent experience - a unified digital workspace where customer… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... machine learning technology, we strive to predict and resolve customer issues through self- service and automation solutions. The CET AI team leads AI and Large… more
- Amazon (Santa Clara, CA)
- …precise information from documents to provide useful information to the agent , and machine translation to facilitate smoother conversations when the customer ... and agent speak different languages. Key focus areas include: -...confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. - Lifelong… more
- Forward Air (San Francisco, CA)
- Position: Material Handling Agent Compensation: $21.00 per Hour Available Scheudle: Monday through Friday, 8 :00 AM - 4:30 PM Job Description: The Material Handling ... Agent is responsible for processing, verifying, and shipping materials...and outbound materials + Provide prompt and accurate customer service + Arrange and maintain filing and recording systems… more
- Huntington Ingalls Industries (San Diego, CA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... experience in the work force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects and work closely with… more