- Ryder System (Albany, NY)
- …Management, Employee Center Pro. + Experience with developing in ServiceNow (eg service catalogs, Virtual Agent , Flow Designer) is required. + Experience ... privacy standards within the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough testing in development… more
- City of New York (New York, NY)
- …Protocol (VoIP) systems throughout the agency, as well as serve as a service desk support agent onboarding and offboarding users. TELECOMMUNICATIONS ASSOCIATE ( ... voice telecommunications (telephone, radio, microwave, fiber optic and cellular service ) telecommunications technology, electronics, physics, and/or planning and analysis… more
- Nelnet (Albany, NY)
- …and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator ... use of AI agents across the organization by establishing standards, fostering agent maturity, and cultivating an agentic environment. This role will be key… more
- Amazon (New York, NY)
- …requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models, ... with LLMs, LLM training and fine-tuning, and Applied Machine Learning within professional service contexts. As a principal scientist, you will be the bridge between… more
- Amazon (New York, NY)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …we encourage you to apply! Job Description: Summary: The LTC Customer Service Representative resolves customer inquiries via telephone, mail, fax, and email ... policy benefits, claim payments, benefit reductions and billing. The LTC Customer Service Representative provides service for customers and business partners… more
- Under Armour, Inc. (Albany, NY)
- Customer Service Systems Ops Analyst **Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering those who ... Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is responsible for… more
- Wolters Kluwer (Albany, NY)
- …(https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential opportunities, professional ... remote schedule, and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your extensive knowledge and advanced skills to… more
- Humana (Albany, NY)
- …reliably, safely, and in accordance with human values across dynamic, multi- agent , and high-stakes environments. This is a cross-functional role bridging technical ... tools, and human-in-the-loop evaluation + Develop continuous monitoring strategies for agent behavior in both simulated and real-world environments + Partner with… more
- Rapid Response (Syracuse, NY)
- …building in Franklin Square. We are seeking a well-presented, friendly, organized, and service -oriented front desk agent to join our company. You'll be ... Build a network: Develop a network of local contacts, service providers, and businesses to serve guests. + Notify...weekend availability + Organized and detail-oriented + Excellent customer service skills + Must display strong verbal and written… more