- Amazon (Dallas, TX)
- …requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models, ... with LLMs, LLM training and fine-tuning, and Applied Machine Learning within professional service contexts. As a principal scientist, you will be the bridge between… more
- Amazon (Austin, TX)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Chewy (Richardson, TX)
- **Our Opportunity:** **As a Customer Service Workforce Specialist II at Chewy, you will play a key role in ensuring smooth customer service operations. Located ... chance to be part of a team that excels in providing world-class customer service and to contribute to our ambitious goals!** **What you'll do:** + Continuously… more
- Under Armour, Inc. (Austin, TX)
- Customer Service Systems Ops Analyst **Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering those who ... Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is responsible for… more
- Chewy (Richardson, TX)
- …and engaged **Operations Manager** to join our **Pharmacy Healthcare Customer Service ** Operations team! This position will report to the Senior Manager ... Healthcare Customer Service . The right person will be a natural people...engagement and timely execution of initiatives; Promote an engaging agent experience through other leaders. + Collaborate with other… more
- Humana (Austin, TX)
- …reliably, safely, and in accordance with human values across dynamic, multi- agent , and high-stakes environments. This is a cross-functional role bridging technical ... tools, and human-in-the-loop evaluation + Develop continuous monitoring strategies for agent behavior in both simulated and real-world environments + Partner with… more
- Wolters Kluwer (Austin, TX)
- …(https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential opportunities, professional ... remote schedule, and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your extensive knowledge and advanced skills to… more
- Teleperformance USA (TX)
- **Category :** **Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... your future!** **How do you become a Licensed Insurance Agent ? TP offers a 5-day paid training to help...in all that we do.** + **6 months customer service experience minimum** + **Over 18 years of age**… more
- Humana (Austin, TX)
- …product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** + ... + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent behaviors + Partner with UX, engineering, and safety teams to embed… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current ... brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities… more