- AireSpring (Dallas, TX)
- …and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience ... industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and...on Direct Connect, ExpressRoute, etc.) + CCaaS and Hosted Agent Platforms + Legacy PSTN, DID, Analog/Fax support +… more
- Comerica (Dallas, TX)
- Job Description Manager Agency Service Participants This position is responsible for driving the servicing optimization of this function through transformation ... all loan processing, loan monitoring and loan reconciliation with participant and agent banks.This role will provide leadership and oversight assuredness that all… more
- Houston Methodist (Houston, TX)
- …ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others ... out ideas for innovative enhancements to improve nursing workflow. ** SERVICE ESSENTIAL FUNCTIONS** + Oversees department operations, designated projects, schedules… more
- CACI International (San Antonio, TX)
- …a Tier 2 Application Support Analyst who is responsible for providing second level service and support on supported MHS Applications to meet or exceed contract ... service objectives. The primary responsibility is to provide advanced...knowledge deficiencies and raise to management. + Ensure that agent calls are correctly logged per established procedure. +… more
- M&T Bank (Dallas, TX)
- …the Loan Agency team provides third party Administrative and Collateral Agent services for sophisticated institutional clients in the syndicated and private ... daily loan servicing including transaction onboarding, processing assignments/trades, debt service payments, fundings, loan reprices, etc. Join our dynamic… more
- Technical and Project Engineering LLC (TAPE) (El Paso, TX)
- …and distribute completed batches to the cashier's office. * Participate in customer service outreach activities. * Assist with acceptance agent training: prepare ... should possess excellent communication skills, have experience in customer service , and be able to work as a team...all applications to determine the proper payment for expedite service . * Perform Quality Control in verifying that application… more
- Deloitte (Houston, TX)
- …mentor Core Risk Managers on foundational Operate plays (eg, AMS+, Deloitte-as-a- Service , Hybrid Services, and Sticky Deal Constructs), focused on building awareness ... proposal development, during contracting, at engagement startup, and throughout service delivery for Operate engagements Ongoing and Post Execution...of complex tasks within a given timeframe + Change Agent - has the ability to get things done… more
- Mass Markets (TX)
- …customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support to team members ... ensure smooth and efficient operations. + Conduct quality audits and ensure that service standards are consistently met. + Host regular team meetings to discuss… more
- NTT America, Inc. (Plano, TX)
- …exceptional influencing and communication skills. + Models exceptional client service skills and leadership capabilities. + Expert knowledge, understanding and ... Performance and Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. + Remote… more
- Houston Methodist (The Woodlands, TX)
- …of department scores for employee engagement, ie, peer-to-peer accountability. ** SERVICE ESSENTIAL FUNCTIONS** + Facilitates and directs the development of ... ideas to lead teams to creative strategies that improve quality or service and impact entity departments and address organization or department priorities. Analyzes… more