- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the ... and customer specific business environment. Attains an understanding of customer Service Level requirement. + Through training, attains the necessary technical… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a...not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and interpersonal skills +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations ... for a degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- Enterprise Mobility (Dulles, VA)
- …Mobility has an exciting opportunity for a Return Agent . The Return Agent will provide superior, friendly, efficient service during all aspects of the ... Complete return transactions with 100% accuracy. + Inquire about service , satisfaction and document dissatisfaction. + Discreetly check vehicle...returned with full tank of gas. + Complete a service alert for any mechanical and or body damage… more
- Lithia & Driveway (Roanoke, VA)
- …Roanoke! Priority Honda Roanoke is seeking a friendly, detail-oriented, and customer-focused Rental Agent to join our fast-paced service department. If you enjoy ... working with people, staying organized, and providing top-tier service , this could be the perfect opportunity for you!...perfect opportunity for you! What You'll Do: + Greet service customers and assist with rental vehicle check-in/check-out +… more
- Enterprise Mobility (Richmond, VA)
- …correctly; Return failed inspection units back to production for re-cleaning and service agent coaching. + Facilitate change of equipment (COE) vehicles ... brand of Enterprise Mobility has an exciting opportunity for an Emerald Club Service Specialist. The Emerald Club Service Specialist will provide professional,… more
- Capital One (Richmond, VA)
- …consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. ... internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **_At this time, Capital… more
- Zoom (Richmond, VA)
- Job Description As a Zoom Virtual Agent , AI Sales Specialist, you will be at the forefront of driving sales and revenue growth through Zoom's virtual agent ... to grow awareness, adoption, and deployment of Zoom Virtual Agent (ZVA) across current Zoom customers as well as...our global company discover new ways to sell our service and drive new business initiatives + Work closely… more
- Concentrix (Richmond, VA)
- Job Title: Spanish Bilingual Licensed Insurance- Sales Agent , P&C (Remote) Job Description **Must be bilingual and have an active resident license to sell Property & ... with preferably NO Appointments, ** The Spanish Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and… more
- Zoom (Richmond, VA)
- …looking for someone with a deep understanding of customer experience (CX), self- service automation, and AI-driven technologies. Zoom Virtual Agent is ... Product Marketing Manager, focused on our AI enabled virtual agent solution, Zoom Virtual Agent (ZVA), to...and helping customers understand the real value of AI-first self- service . Do you love translating complex tech into clear,… more