- Intuit (Mountain View, CA)
- …and provide feedback using the SBI model to initiate, drive and support agent development. + Excellent problem-solving skills, proactive, pragmatic and ... Business Solutions Group (GBSG) as a Tier 2 Senior Service & Support Specialist for the Intuit...process owners as needed to share the customer and agent perspective in support of improving experiences… more
- Nelnet (Sacramento, CA)
- …and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator ... community invested in the success of each individual. That support comes through in our work, as we are...AI agents across the organization by establishing standards, fostering agent maturity, and cultivating an agentic environment. This role… more
- CGI Technologies and Solutions, Inc. (San Diego, CA)
- …Management Team, perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform ... **Passport Support Associate IV** **Category:** Administration **Main location:** United...requiring more senior-level expertise * Assist the Government Customer Service Manager (CSM) with inquiries from Congress, Headquarters, White… more
- Amazon (Mountain View, CA)
- …requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models, ... with LLMs, LLM training and fine-tuning, and Applied Machine Learning within professional service contexts. As a principal scientist, you will be the bridge between… more
- LinkedIn (Mountain View, CA)
- …long-running, multi- agent workflows at scale, and we're evolving it to support dynamic, cognitive, and personalized agent experiences across key LinkedIn ... - Connecting to open source libraries 2. Cognitive Memory Agent - Multi- agent system to support...interviews in an accessible location -Being accompanied by a service dog -Having a sign language interpreter present for… more
- Amazon (San Francisco, CA)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Belcan (Irvine, CA)
- …integration and efficient workflows for our AI initiatives. Key Responsibilities AI Agent Development: Design, develop, test, and deploy robust and scalable AI ... to translate business requirements into technical specifications for AI agent functionality. Implement natural language processing (NLP), machine learning (ML)… more
- Under Armour, Inc. (Sacramento, CA)
- … Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in ... Customer Service Systems Ops Analyst **Customer Service ...agent system issues to ensure business continuity * Support agents experiencing Telephony issues, partner with leadership to… more
- Humana (Sacramento, CA)
- …reliably, safely, and in accordance with human values across dynamic, multi- agent , and high-stakes environments. This is a cross-functional role bridging technical ... tools, and human-in-the-loop evaluation + Develop continuous monitoring strategies for agent behavior in both simulated and real-world environments + Partner with… more
- DHL Express, Inc. (San Diego, CA)
- …with DHL today ** DHL currently has openings for a **Full timeService Dockworker agent ** **.** The ** Service Dockworker agent ** ensure the efficient and ... for shipment and managing over-the-counter payments. + Provide customer service , sales, and operational support at the Service Center by answering phone… more