- Concentrix (Tallahassee, FL)
- …via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...Agent role include: + Six months of customer service experience + Proficient in Spanish and English communication… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current ... call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to… more
- GE HealthCare (FL)
- …upon remote tools such as RSvP, SynerGE, "Gameplan" and CHU process to drive service effectiveness and limit onsite trips. * Support Field Engineers utilizing ... **Job Description Summary** A Region Service Engineer is expected to demonstrate both technical...local business priorities. Serving as Consulting Engineer and Decision Support for the Market Teams they support .… more
- The Cigna Group (Tampa, FL)
- …+ Advance the organization's knowledge management strategy and approach to support dynamic content delivery, self- service learning, and operational agility. ... a comprehensive enablement strategy that empowers frontline teams to deliver exceptional service for The Cigna Group customers. Reporting to the Vice President,… more
- Deloitte (Tampa, FL)
- …role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk and contract review ... activities. Support our sales team with deal and contract structuring,...Core Risk Managers on foundational Operate plays (eg, AMS+, Deloitte-as-a- Service , Hybrid Services, and Sticky Deal Constructs), focused on… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …in compliance with processing and program guidelines published by Customer. + Live agent support via camera guiding enrollee through workflow + Adaptable to ... Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service . +… more
- MyFlorida (Tallahassee, FL)
- …Working Title: LAW ENFORCEMENT INVESTIGATOR II - 41500074 Pay Plan: Career Service Position Number: 41500074 Salary: $60,000.00 - $69,278.52 Posting Closing Date: ... of Gaming Enforcement Law Enforcement Investigator II (Working Title: Special Agent ) Position Number: 41500074 Hiring Salary: $60,000.00 - $69,278.52 annually… more
- The Hartford (Lake Mary, FL)
- …and agency files and establish appropriate file documentation. The Specialist provides service support to assist both regional and home office counterparts ... external business partners such as a representative from an agent or broker's office. + Self-motivated to consistently deliver...service is required, we do not recommend or support DSL, wireless, Wifi, Hotspots, Fiber without a modem… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer ... documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors,...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
- Wolters Kluwer (Tampa, FL)
- …refining customer service processes and procedures. + Provide mentorship and support to junior associates. + Handle escalated customer issues and ensure proper ... here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, professional development,… more