- KBR (Houston, TX)
- …in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the ... with a focus on creating an effective program environment to support delivery of strategic economic planning, strategy development, feasibility studies, technical… more
- KBR (Houston, TX)
- …in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the ... with a focus on creating an effective program environment to support delivery of strategic economic planning, strategy development, feasibility studies, technical… more
- Global Elite Group (Dallas, TX)
- …data entry, airport badging, disseminating information and providing first-class customer service . Responsibilities: Office Support : + Greet clients, guests, and ... your strengths while growing your skill set + Opportunities for community service projects, civic engagement, and advancement in your career Position Overview: We… more
- Nestle (Austin, TX)
- …point of contact for distribution teams, direct field teams and/or Sales support partners including training and onboarding of Sales and Technical teams of ... Work with TQM to design a tailored after sales service training plan for assigned partners + Work with...force in immediate partnership network + Participate in and support relevant tradeshows as approved by Leadership team +… more
- Mass Markets (Killeen, TX)
- …issues and ensure timely resolution. + Collaborate with QA and Training to support agent development. + Analyze performance reports and implement improvement ... to lead a team of agents in delivering exceptional service across BPO campaigns. You'll be responsible for performance...and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +… more
- Chewy (Richardson, TX)
- …experience. + Directly partner with WFM planning teams to deliver around-the-clock support including strategizing around O/U, scheduling, Service Level and ... and engaged **Operations Manager** to join our **Pharmacy Healthcare Customer Service ** Operations team! This position will report to the Senior Manager… more
- Teleperformance USA (Mcallen, TX)
- …implementation and improvement of contact center day-to-day operations for inbound technical support and customer service support .** **This position is ... excellent TOPS implementation skills** + **Experience managing programs with varying service objectives, agent skill requirements and technical solutions.** +… more
- Ryder System (Austin, TX)
- …Management, Employee Center Pro. + Experience with developing in ServiceNow (eg service catalogs, Virtual Agent , Flow Designer) is required. + Experience ... vendors to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well...the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough… more
- Mass Markets (Killeen, TX)
- …in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is ... + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Amazon (Dallas, TX)
- …tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather ... Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance… more