- Chewy (Plantation, FL)
- …events, outages, and incidents promptly. + Act as a resource and backup to support the command center, payroll operations, and/or agent profile management roles ... customer service operations. Demonstrating a focus on customer and agent satisfaction is key for this position! **What You'll...+ Flexibility to participate in a schedule required to support a 24x7 contact center. + Position may require… more
- CGI Technologies and Solutions, Inc. (Miami, FL)
- **Passport Support Associate II** **Category:** Administration **Main location:** United States, Florida, Miami **Position ID:** J0824-1115 **Employment Type:** Full ... . **Position Description:** CGI Federal is looking for experienced Support Associates to support the Miami Passport Agency.… more
- NextEra Energy (Miami, FL)
- **Customer Support Representative II** **Date:** Aug 22, 2025 **Location(s):** Miami, FL, US, 33134 **Company:** NextEra Energy **Requisition ID:** 90270 Florida ... daily to this location. Training: Duration of 6-8 weeks Agent training is paid and will take place Monday...NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto… more
- Anywhere Real Estate (Jacksonville, FL)
- …Senior Manager supports initiatives that connect our global network, enhance agent education, and promote cross-border collaboration. This person will be expected ... to keep a pulse on global real estate trends to support business planning. This role is 100% remote. **Key Responsibilities:** 1. **Client Relationship Management**… more
- Citigroup (Tampa, FL)
- …and vulnerability remediation, handling infrastructure requests, cloud management, and agent installations. The ideal candidate will be a proactive problem-solver ... instances, implementing cost-saving measures, and monitoring cloud spending. + ** Agent Installation and Management:** Install and maintain various agents on… more
- MUFG (Tampa, FL)
- …office & business lines in a variety of ways, assisting in routine operational support along the transaction closing cycle. The role will report directly into the ... who oversees the Loan Closing function where MUFG acts as Administrative Agent & participation lender. **Responsibilities** + Reviewing documentation to ensure it… more
- Mass Markets (FL)
- …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Mass Markets (FL)
- …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Kemper (Winter Park, FL)
- …consistent recruiting, training and supervising activities + Continuously prospecting for agent candidates. + Regularly works with the assigned agents, supervising ... and monitoring the agent 's job functions including sales and collection activity. +...be spent in the field to recruit, train/develop, and support agents in their assigned territories. _Kemper is proud… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …present commendations and awards, and prepare for upcoming events. + **Monitor Agent Performance** : Execute monthly side-by-side monitoring evaluations with each ... agent , ensuring alignment with company standards and individual performance...align with overall organizational goals, and providing the necessary support and guidance to ensure successful execution. + **Enhance… more