- Mass Markets (Killeen, TX)
- …services + Maintain existing relationships with professionalism + Utilize new systems for accurate account management + Escalate customer dissatisfaction when ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of the Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- Mass Markets (TX)
- …to customers, understand their needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales opportunity ... Suite (Excel, PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain regular attendance and… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …for the purchasing and receiving of IT equipment, software, and systems to support the Purchasing, Lifecycle, Asset Management, Inventory, Deployments (PLAID) ... of routine purchasing tasks for IT equipment, software, and systems to meet both contract and corporate requirements. +...coordinating, and receiving shipments of IT equipment, software, and systems . + Audits freight bills and files claims against… more
- Mass Markets (Killeen, TX)
- …listen to customer needs and provide effective solutions + Use internal systems to manage accounts and process claims accurately + Follow established scripts, ... + Participate in training sessions and stay current on updates to systems and processes + Meet attendance and scheduling expectations consistently CANDIDATE… more
- Mass Markets (Killeen, TX)
- …customers, identify their needs, and provide effective solutions + Research internal systems to locate missing information and collaborate with other departments as ... Microsoft Office (Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Dependable and punctual with strong time management skills +… more
- Mass Markets (Killeen, TX)
- …customer concerns with a focus on first-call resolution + Research internal systems to locate missing information and collaborate with other departments as needed ... in Microsoft Office (Word, Excel, PowerPoint, Outlook) + Familiarity with Windows operating systems + Dependable and punctual with a strong work ethic + Strong… more
- Mass Markets (Killeen, TX)
- …problem-solving and active listening + Accurately document interactions in CRM systems + Follow all client protocols, scripts, and confidentiality requirements + ... least 1 year in a customer service role + Proficient in multitasking across multiple systems while on calls + Typing speed of 30-45 WPM + Fluent in English (spoken… more
- Drury Hotels (Richardson, TX)
- …to feel welcome. Happy. At home. As a family-owned and operated hotel system , we honor and enhance the Drury legacy of world-class hospitality excellence. That's ... the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE… more
- Marriott (Plano, TX)
- …for an available room. Advise guest of messages. Clear departures in computer system . Coordinate with Housekeeping to track room status and guest concerns. File ... guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls,… more
- Omni Hotels (Austin, TX)
- …+ Update all reservations, amenities, wake up calls, service requests in operating systems such as ALICE, Synergy, and OPMS. + Call/Email guests inquiring about ... reservation specials such as anniversaries, birthdays, honeymoon, dynamic packages, romance packages and estimated times for arrivals. + Aid guests in locating other areas of the hotel (escort them to destination when possible) + Assist with guest loyalty… more