- M&T Bank (Buffalo, NY)
- …include participation in classroom training, observations of departmental presentations, interaction with senior management, peer networking, and working in teams on ... two group project assignments. OJT responsibilities vary by department and are assigned by the department manager. The position may be responsible for additional projects as assigned by the department manager or Leadership Development Manager-MDP. **Department… more
- Bausch + Lomb (Rochester, NY)
- …+ Receive inbound activity through phone, mail, Internet, or other electronic channels and respond accurately, promptly and efficiently. + Respond to consumer ... inquiries/complaints by composing written documentation and choosing the appropriate letter; achieve department metrics and standards. + Demonstrate a high level of entry and accuracy while processing product inquiry or complaint information. + Enter consumer… more
- M&T Bank (Buffalo, NY)
- …+ Review work received from customer, lead bank or business line. Use independent judgement to outline and deliver instructions to the Servicing team to process the ... request and complete the work in the commercial lending system. + Maintain accurate accounting of daily sweep activity and ensure accurate weekly reconciliation before engaging participating banks with settling accounts. + May create all notifications for… more
- Healthfirst (Enfield, NY)
- …+ **Provide high-quality customer service to providers and members across all LOBs with a variety of questions and issues on topics such as eligibility, benefits, ... claims process, escalations, and products** + **Manage face-to-face encounters by interacting with customers to provide information in response to inquiries about products and services, improve overall member experience, and reduce waiting time to expedite… more
- Oracle (Albany, NY)
- …seeking an experienced product leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion ... CX Service product team. This includes developing intelligent, autonomous agents that enhance service request automation, knowledge management, agents that… more
- Zebra Technologies (Holtsville, NY)
- …AI agent systems. This includes developing everything from single-purpose agents to complex, multi- agent collaborative frameworks. + Develop the "Digital ... engineers. + Orchestrate AI-Enabled Project Teams: Spearhead the development of a multi- agent system where specialized agents (eg, code developer, tester, QA,… more
- Wolters Kluwer (New York, NY)
- …on-premises, edge) + Ensure seamless handoffs between human users and autonomous agents + Fine-tune agent behavior through reinforcement learning and feedback ... experienced Agentic Engineer to develop, deploy, and optimize AI agent systems within DXG FCC CT. CT Corp is...episodic, semantic, and procedural memory components + Integrate AI agents with existing business systems, APIs, and databases +… more
- Anywhere Real Estate (Buffalo, NY)
- …is closed in a timely, efficient, and accurate manner. + Collaborate closely with agent services department, agents and/or other third parties to ensure all ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...ability to multitask, problem solve and communicate effectively with agents , clients, third parties and internal operations. As a… more
- Hubbell Power Systems (Westbury, NY)
- …Leadership to evaluate, establish and maintain a network of independent sales agents /distributors + Assigns, directs, and supports the efforts of agents ... Customer Technical Service teams, and other Hubbell personnel informed of agent /distributor assignments + Ensures implementation of current Hubbell policies and… more
- Oracle (Albany, NY)
- …that push the boundaries of machine learning, LLM applications and AI agents . We work on real-world AI applications, deploying scalable and production-ready ... customers. If you are passionate about Data, LLM, AI Agents , Retrieval-Augmented Generation (RAG), and Enterprise scale AI, we...What You'll Do + Develop STOA LLM, RAG and agent evaluation solutions and integrate with Oracle GenAI products.… more