• Associate Manager, Technical Support

    Autodesk (Denver, CO)
    …staffing needs. **Operational Management** + Oversee case assignment, queue health, backlog aging , and SLA performance. + Monitor and report key metrics, including ... SLA, CSAT, backlog aging , and throughput. + Identify performance risks and implement...updates and ensure alignment. **Cross-Functional Collaboration** + Partner with Senior Technical Support Specialists to ensure technical oversight and… more
    Autodesk (12/12/25)
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