- PrimeFlight Aviation Services (Arlington, VA)
- …+ Adapt to the changing of flight schedules and priorities + Exceed PrimeFlight customer service and safety standards + Perform any additional duties as assigned ... **ABOUT US** + We perform a wide range of airport support services globally on behalf of commercial airlines....The duties extend to providing support for various ground operations , playing an important role in maintaining the seamless… more
- PrimeFlight Aviation Services (Arlington, VA)
- …abide by and comply with all safety standards and procedures + Exemplify PrimeFlight customer service and safety standards + Perform any additional duties as ... DEICER AGENTS!** The Seasonal Deicer Agent ensures safe and efficient aircraft operations by inspecting for ice, applying deicing fluids using specialized vehicles,… more
- American Airlines (Washington, VA)
- …personal and work life and hop on board! **Why you'll love this job** The Customer Service Agent interacts with customers in a courteous, efficient, friendly and ... + Rebook passengers on oversold flights and during irregular operations + Perform passenger check-in and passenger seat assignment...+ Maintain timeline of flight boarding process + Perform customer service on the job training +… more
- The Hertz Corporation (Richmond, VA)
- …leading or influencing high-volume customer support, loyalty programs, or other customer operations + A strong foundation in operational leadership - you ... operational powerhouse to lead our North American contact center operations and continue to transform our service ...service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll… more
- Marriott (Dulles, VA)
- …the brand service strategy and brand initiatives. Verifies that Hotel Operations meet the brand's standards, targets customer needs, monitors employee ... **Job Number** 25128022 **Job Category** Rooms & Guest Services Operations **Location** Washington Dulles Airport Marriott, 45020...key drivers of guest satisfaction for the brand's target customer . * Analyzes service issues and identifies… more
- ABM Industries (Dulles, VA)
- …duties may be assigned) - Achieve operational performance and functional service activities. - Provide technical guidance, interpret policies and procedures, and ... communicating with Client representatives on a frequent basis regarding operations . - Manage daily schedules, including employee lunches and...grooming standards and must wear his or her SIDA badge/ Airport ID at all times. - Qualify for driving… more
- Amazon (Herndon, VA)
- …(what will happen) and prescriptive (best course of action) in nature. We are a customer obsessed team driving lean operations in all of AWS through actionable ... public transportation improvements, and new access to Reagan National Airport . By working together on behalf of our customers,...(best course of action) in nature. We are a customer obsessed team driving lean operations in… more
- Amazon (Arlington, VA)
- …novel solutions in commercial, government and air-gapped regions. You will advocate for customer needs, and collaborate with Service Teams to deliver solutions ... system for AWS operations , providing a centralized location for operations personnel including AWS operators, AWS service owners, third-party operators… more
- The Hertz Corporation (Richmond, VA)
- …leadership and accountability **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations ; Car Rental, Hospitality or Tourism ... operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service , budgets, safety, and… more
- The Hertz Corporation (Richmond, VA)
- …touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental ... Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand… more