- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service ... and execution of programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping & Delivery… more
- Amazon (Austin, TX)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating ... data and building scalable solutions that empower our Customer Service Associates (CSAs) to treat every...experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not… more
- Amazon (Austin, TX)
- …to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions ... Description Come build the future as a Software Development Engineer at Amazon , where you will be inspired working along best-in-class inventors and innovators! You… more
- Amazon (Austin, TX)
- Description At Amazon , we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies (CET) UX team is key to that ... mission, defining UX both for customers and the customer service associates who help them. When...with current web and accessibility standards - A relentless customer focus Amazon is an equal opportunity… more
- Amazon (Austin, TX)
- … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... greatly impacts our customers' experience and is critical for Amazon . This role is for a hands-on UX design...- Leads with deep empathy for our customers, our customer service associates, and team members. -… more
- Amazon (Austin, TX)
- …Intelligence (AI) with Large Language Models (LLMs) to revolutionize how customers interact with Amazon Customer service . You will work directly with our ... the organization. The mission of the CET team within Customer Service is to create earth's best...Influence senior leaders across Amazon and communicate Amazon AI's vision, strategy, goals, status, and customer… more
- Amazon (Austin, TX)
- …(TPM) to drive the Identity and Access Management (IAM) strategy and execution globally for Amazon Customer Service . You must be undeterred by big scale and ... at scale without hindering our ability to reliably support Amazon Customers. Key job responsibilities - Manage the lifecycle...Lead software delivery projects to close security gaps within Customer Service A day in the life… more
- Amazon (Austin, TX)
- … customer feedback and seeks to address daily pain points and deliver improved customer service . Amazon Connect offers a compelling alternative for our ... Description Amazon Connect is one of the fastest growing...and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers… more
- Amazon (Austin, TX)
- …and federal/state regulations * Ability to manage high call volume while maintaining quality customer service Amazon is an equal opportunity employer and ... customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps… more
- Amazon (Austin, TX)
- … has already brought to consumers including broad selection, low pricing, and great customer service . WW Amazon Business Operations is building the ... and pallet deliveries, and many other services to scale Amazon Business in line with unique customer requirements. As a leader within this organization, you will… more