• Principal Platform Architect - Manufacturing

    ServiceNow, Inc. (Addison, TX)
    …our purpose to make the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their ... business outcomes by providing Customer Success services. The team's purpose is to accelerate...one or more cloud-based systems such as SalesForce, Workday, Amazon Web Services (AWS), Azure, or Oracle Cloud +… more
    ServiceNow, Inc. (11/19/25)
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  • Director, Consult Partner - Contact Center…

    Kyndryl (Austin, TX)
    …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
    Kyndryl (10/30/25)
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  • Principal Platform Architect - Financial Services

    ServiceNow, Inc. (Addison, TX)
    …technical governance, and best practices - Build strong relationships with customer technical and business leaders, to align ServiceNow solutions with business ... health of the platform - Guide ServiceNow, partner and customer employees on the team to deliver a solution...one or more cloud-based systems such as SalesForce, Workday, Amazon Web Services (AWS), Azure, or Oracle Cloud +… more
    ServiceNow, Inc. (10/29/25)
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  • Platform Consultant

    Verint Systems, Inc. (Austin, TX)
    …networking abilities. + Strong analytical and critical thinking skills. + Excellent customer service and leadership skills. + Effective and Professional ... At Verint, we believe customer engagement is the core of every global...global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering… more
    Verint Systems, Inc. (09/25/25)
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  • Manager, AI Transformation - Hybrid

    NRG Energy, Inc. (Houston, TX)
    …transformation roles. . Demonstrated success in leading AI/automation projects in a customer service environment. . Strong understanding of contact center ... and AI platforms (eg, Nice, Genesys, Azure AI, Google Dialogflow, Amazon Lex). . Familiarity with customer journey mapping and voice of the customer (VoC)… more
    NRG Energy, Inc. (09/24/25)
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  • Senior Manager Contact Center Technical Solutions

    Public Storage (Plano, TX)
    …implementing conversational AI, generative AI, and agentic AI solutions in customer service environments, including evaluating and selecting appropriate LLMs ... , and reporting tools (Power BI, Tableau, etc.) + **Background in customer experience design** or service design thinking **Additional Information** Public… more
    Public Storage (11/21/25)
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  • Sr. AWS Engineer

    World Wide Technology (San Antonio, TX)
    …and why join?** Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end (E2E) and emerging solutions ... to drive customer satisfaction, increase profitability and growth. Our success is...lead the design, develop, engineer, and document the new Amazon Web Services (AWS) environment and infrastructure supporting our… more
    World Wide Technology (11/22/25)
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  • Oracle Cloud Infrastructure Technologist

    Oracle (Austin, TX)
    …align with and support the North America Sales organization and Oracle customer base. The Senior Oracle Cloud Infrastructure Technologist is a hands-on technical ... as well as strong leadership and communication skills to work effectively with customer technical teams and business stakeholders to ensure customer requirements… more
    Oracle (11/25/25)
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  • Deputy Team Lead - NASA Lunar Gateway Data…

    CACI International (Houston, TX)
    …also includes interacting with users, developing, and prioritizing new features based on customer needs, customer service , managing schedule, and supporting ... be very people savvy, have leadership experience and strong customer relationship skills, possess a positive team-player attitude, be...Core. + Experience with .NET Core. + Experience with Amazon Web Services (AWS), Azure, or Google Cloud. +… more
    CACI International (10/25/25)
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  • Head of Social Media Support - Remote in US

    Coinbase (Austin, TX)
    …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most ... trusted and value-added customer support in crypto. That mission starts with truly...resolution for account issues, verification struggles, fraud attempts, and service frustrations. * Host cross-functional collaboration with Fraud, Product,… more
    Coinbase (10/01/25)
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