- Amazon (Herndon, VA)
- …success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... AWS services such as Amazon EC2 and Amazon S3. As an AWS Customer Success...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
- Amazon (Herndon, VA)
- … customer feedback and seeks to address daily pain points and deliver improved customer service . Amazon Connect offers a compelling alternative for our ... - 4+ years of contact center experience, or experience in the customer service /contact center industry Preferred Qualifications - Public sector experience,… more
- Amazon (Clear Brook, VA)
- …relevant certifications - Experience in a dynamic environment with a high degree of customer service Amazon is an equal opportunity employer and does ... Description Operations is at the heart of Amazon 's business. We are known for our speed,...in a dynamic environment with a high degree of customer service - Can lift up to… more
- Amazon (Richmond, VA)
- …relevant certifications - Experience in a dynamic environment with a high degree of customer service Amazon is an equal opportunity employer and does ... Description Operations is at the heart of Amazon 's business. We are known for our speed,...in a dynamic environment with a high degree of customer service Preferred Qualifications - CompTIA A+,… more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... personalized experiences that create competitive advantage and build lasting customer relationships. Amazon Connect is one of...and a leader in the Contact Center as a Service (CCaaS) industry. The team is searching for an… more
- Amazon (Arlington, VA)
- …Manager, you will perform a pivotal role in defining and implementing customer -oriented services for Amazon Leo satellite communication services serving ... Description Amazon Leo is an initiative to launch a...rate and scale to include improved RFI responses, pre-RFP customer education and shaping, and even unsolicited proposal initiatives.… more
- Amazon (Arlington, VA)
- …* Develop tailored Service Level Agreements (SLA) which reflect government customer requirements and Amazon Leo network capabilities * Think strategically ... Development, you will drive business growth through rapid integration and adoption of Amazon Leo broadband and space connectivity services with Amazon Leo… more
- Amazon (Herndon, VA)
- … resolution tools across all service groups to facilitate rapid resolution of customer concerns. * Works directly with Amazon Web Service engineers to ... all service groups to facilitate rapid resolution of customer concerns. * Works directly with Amazon Web Service engineers to ensure that customer… more
- Amazon (Arlington, VA)
- …with Technical Program Managers (TPMs), Technical Account Managers (TAMs) and Customer Delivery Engineers (CDEs) performing all service readiness coordination, ... Description Amazon LEO is an initiative to increase global... LEO business operations team is looking for a Service Delivery Manager (SDM) to join our Global Enterprise… more
- Amazon (Arlington, VA)
- …Customer insights. Cross-Functional Enablement & Strategic Communication: *Partner with product, service , and capture teams to articulate Amazon Leo's value ... Description Amazon Leo is an initiative to launch a...roadmap to US government customers. *Transform Voice of the Customer data into actionable insights that shape ALG's product,… more