- Kyndryl (Richmond, VA)
- …across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer ... and existing Kyndryl clientele, focusing on enhancing client HR, IT service management, collaboration, contact center, and employee experience functions across the… more
- Comcast (Reston, VA)
- …challenges that impact both the front-end and backend architecture, while delivering global customer experiences. Acts as a technical expert in own area within the ... developing and delivering products and next-generation technologies that transform the customer experience. **About the Team:** Order Tech (OT) team is responsible… more
- Steampunk (Mclean, VA)
- …for more than just a "Data Engineer", but a technologist with excellent communication and customer service skills and a passion for data and problem solving. + ... a strategic asset. They are looking to become a facts-based, data-driven, customer -focused organization. To help realize this goal, they are leveraging visual… more
- ManTech (Ashburn, VA)
- ManTech seeks a motivated, career- and customer -oriented **Application Developer SME** to join our team in supporting both **Sterling** and **Rosslyn, VA** ... and transitioning on-prem applications to a hybrid cloud environment on Amazon Web Services (AWS). + Design, develop, and implement scalable, high-performance… more
- Athenix Solutions Group, LLC (Chantilly, VA)
- …Ensure each new application or system enhancement meets agreed upon performance Service Level Agreements (SLAs) for system up-time, concurrent users, and system ... data needs and design master 'blueprints', to include alignment to customer 's systems, data investments, business strategy for Sponsor consideration, and data… more
- SHI (Richmond, VA)
- …high-quality service delivery. + Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. + Manage and mentor a ... existing accounts + Partner with SHI's core technology partners ( Amazon , Microsoft, Google) to enhance the company's status as...selling and account development of commercial accounts with a service focus in a customer -facing role +… more
- Pegasystems (Dulles, VA)
- …environment supporting web applications with a focus on operational delivery excellence and customer service * Possess customer obsession and proven empathy ... service reliability process with focus on cloud service and delivery, including handling and mitigating customer...organizations * 5+ years of operational experience on Multi-Cloud ( Amazon Web Services or Google Cloud) leading a team… more
- BAE Systems (Sterling, VA)
- …+ Understanding of ServiceNow Development Platform (ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, ... Linux CMD line + Development experience in Cloud environment ( Amazon Web Services) + Ability to communicate effectively through...but not limited to, ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change… more
- CACI International (Chantilly, VA)
- …(ITOM) Engineer in support of Enterprise Information Technology initiatives for the customer . This Program supports the customer by providing required services ... all Mission environments. The Engineer will work with the customer to define their Configuration Management Database (CMDB) &...In this role you will coordinate with Mission Partners, Service Providers, Service Owners, and Architects to… more
- CACI International (Chantilly, VA)
- …of engineers and specialists to coordinate development and execution of customer -centric, enterprise-wide approaches to drive approved service quality and ... US * * * **The Opportunity:** The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving… more