• Principal Technical Program Manager, Amazon

    Amazon (Seattle, WA)
    Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... machine learning algorithms? If your answer is yes, then Amazon 's Contact Handling Experience (CHEX) team is the place...the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such… more
    Amazon (07/18/25)
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  • Economist, Amazon Customer

    Amazon (Seattle, WA)
    Description The Worldwide Defect Elimination (WWDE) Team within Amazon Customer Service is seeking a highly skilled economist to estimate the customer ... Service action. Your analysis will assist teams across Amazon to prioritize defect elimination efforts and optimize how...findings to users via systems and dashboards that guide Customer Service planning and policies. Key job… more
    Amazon (06/27/25)
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  • Research Scientist, Amazon Customer

    Amazon (Seattle, WA)
    Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how ... scale. Our team owns end-to-end workforce planning and execution for Amazon 's global customer service network, developing the forecasting, scheduling, and… more
    Amazon (06/30/25)
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  • UX Designer, Amazon Customer

    Amazon (Seattle, WA)
    Amazon , our mission is to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is pivotal in achieving this objective by ... and drive decisions A day in the life As a UX Designer for Amazon Customer Service , you will design interfaces that utilize the most advanced machine… more
    Amazon (08/08/25)
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  • Sr Product Manager - Metadata, Amazon

    Amazon (Seattle, WA)
    Description The Amazon Customer Service (CS) Knowledge team is seeking a highly motivated Senior Product Manager to lead the design and implementation of a ... unifying fragmented knowledge sources, including external help content, internal customer service references, and embedded system logic...content and technical teams. A day in the life Amazon offers a full range of benefits that support… more
    Amazon (08/08/25)
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  • Applied Scientist, Amazon Customer

    Amazon (Seattle, WA)
    …- Jeff Bezos, Founder & CEO. The Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining ... Artificial Intelligence (AI) and Machine Learning (ML) techniques to address customer issues at scale. You'll develop innovative solutions that summarize and… more
    Amazon (07/31/25)
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  • Software Development Engineer II- Amazon

    Amazon (Seattle, WA)
    Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating ... data and building scalable solutions that empower our Customer Service Associates (CSAs) to treat every...experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not… more
    Amazon (08/08/25)
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  • Sr. Technical Program Manager, Amazon

    Amazon (Seattle, WA)
    …is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer ... Amazon 's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...Product & Technology organization powers CS by developing elegant Customer and Customer Service Associate… more
    Amazon (08/09/25)
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  • Program Specialist, Amazon Customer

    Amazon (Seattle, WA)
    …customers. By supporting these customers, we reduce the need for them to contact customer service . The MARS Program Specialists' daily work focuses on handling ... have a track record of Delivering Results in a customer obsessed, metrics-based work environment. Amazon is...in a customer obsessed, metrics-based work environment. Amazon is an equal opportunity employer and does not… more
    Amazon (08/08/25)
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  • Software Development Engineer II- Amazon

    Amazon (Seattle, WA)
    …to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions ... Description Come build the future as a Software Development Engineer at Amazon , where you will be inspired working along best-in-class inventors and innovators! You… more
    Amazon (06/25/25)
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