- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members...specialists, partners and regional organizations - Stay informed on Amazon Q service updates and advancements in… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... help position AWS as the Cloud Contact as a Service (CCaaS) cloud provider of choice for customers? Do...justification proposal that articulates the quantitative benefits of a customer experience transformation based on Amazon Connect,… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... is an exciting opportunity to join the world class service team at Amazon Web Services! Come...within one of the most innovative technology companies anywhere. Amazon Redshift is looking for a Customer … more
- Amazon (New York, NY)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating ... customer service experience and reduce customer effort * Lead technical initiatives that support...experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Amazon Publisher Cloud is a game-changing new service that operates at the intersection of advertising, signal collaboration, and cloud services.… more
- Amazon (New York, NY)
- Description Amazon Retail Ad Service is seeking a professional to join the leadership team to focus on leading strategic deals, partnerships, and go-to-market ... strategy. This role will work closely with the Amazon Retail Ad Service product and leadership team, Amazon Ads senior management, cross business-unit BD… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members...expertise with a commitment to ethical AI development. We support each other's growth while pushing the boundaries of… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (New York, NY)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of ... Amazon uses to provide its award winning customer service at massive scale and launching...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (New York, NY)
- …optimization, and documentation of core processes used by customer service associates and AI-driven solutions to support our global advertisers. ... Stay up-to-date with industry trends and best practices in process optimization, customer support , and human-centered design to continuously improve our… more