- Capgemini (New York, NY)
- …you will lead strategic initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full ... blend of strategic thinking, relationship management, team leadership, and subject matter depth in customer service and service operations. In this role you… more
- Red Hat (Albany, NY)
- …the Red Hat Ansible Automation Platform. You will provide a level of premium support that builds, maintains, and grows long-lasting customer loyalty by tailoring ... support for each of our customer 's environments, facilitating collaboration with their other vendors, and...customers of technology changes or potential disruptions to their service and advise them on mitigation strategies, with a… more
- University of Rochester (Rochester, NY)
- …and Neurosurgery Faculty and Staff. Delivery of services includes remote and hands-on support with excellent customer service skills. Maintain expertise in ... Windows/MACs/IOS/Android devices, handheld, and other peripheral devices. Preferred + Exceptional customer service skills, including outstanding oral and written… more
- Renaissance (Buffalo, NY)
- …Content teams. + Respond to internal & external customer inquiries and provide support to Customer Service . + Work collaboratively with Content teams, ... + Effective time and task management + Proven collaboration skills + Internal/external customer service + Project management + Familiarity with Snowflake, … more
- Coinbase (Albany, NY)
- …vendor applications like Salesforce, Amazon Connect, Sprinklr and other Customer Service technologies P73092 \#LI-Remote *Pay Transparency Notice:* Depending ... the customer experience platforms that streamlines the customer service and compliance processes with innovative...and implementation. * Be a thoughtful technical voice and support your team in making diligent architectural decisions. *… more
- Kyndryl (Rye Brook, NY)
- …strategic goals. + Establish project management discipline and governance processes to support initiatives end to end from project planning through testing to ... Balance priorities between strategic new development against ongoing production support . + Coordinate and lead testing efforts while contributing...if you are hired to work at a client, customer , or partner location, you may be required to… more
- Kyndryl (Rye Brook, NY)
- …analytics, and recommend process improvements or policy adjustments to enhance service delivery. + **Resolve High-Impact Inquiries:** Serve as the final escalation ... needs of both Kyndryl and the organization, delivering top-tier service experience that champions the interests of all stakeholders....if you are hired to work at a client, customer , or partner location, you may be required to… more
- Carter's/OshKosh (Brooklyn, NY)
- … Support store team with Asset Protection through a consistent level of customer service , safety awareness, and operational controls **Qualities we'd love in ... Target, and its Simple Joys brand is available on Amazon . The Company also owns Skip Hop, a global...product styles, features, and benefits + Maintain a genuine customer focus on the sales floor + Foster a… more
- Nelnet (Albany, NY)
- …and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator ... community invested in the success of each individual. That support comes through in our work, as we are...associates and growing, we take our business wherever superior customer experiences and ingenuity are needed. The perks of… more
- Red Hat (Albany, NY)
- …adding a Consultant to assist in delivering solutions that solve customer business challenges, through hands-on technical implementation and enablement of ... across North America, so a willingness to travel to customer locations 30-40 weeks per year is required. Applicants...to a primary airport. **What You Will Do** * Support customers in building enterprise technology infrastructures that are… more