- Amazon (Seattle, WA)
- … defects - Expand customer feedback coverage, including multi modal support and self- service on boarding - Improve observability and measurement of ... systemic defects to prevent future issues. The Voice of Customer (VoC) team builds Amazon 's flagship suite...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Seattle, WA)
- …Off (PTO) 4. 401(k) Plan About the team Andon Cord (AC) is a flagship Customer Service program that manifests our commitment to prevent customers from receiving ... Amazon offers a full range of benefits that support you and eligible family members, including domestic partners...improvements throughout the consumer business. AC empowers our front-line customer service associates to pull a product… more
- Amazon (Seattle, WA)
- …and resolve all issues impacting customers at scale. WWDE is an organization within Amazon Customer Service (CS) that innovates with technology to remove ... Amazon offers a full range of benefits that support you and eligible family members, including domestic partners...services with a combination of engineering and science. The Customer Service Economics & Optimization team is… more
- Amazon (Seattle, WA)
- …Amazon . To help achieve this, the Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining ... every day to make every important aspect of the customer experience a little bit better." - Jeff Bezos,...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Seattle, WA)
- …been building. Key job responsibilities As a Business Intelligence Engineer (BIE) on the Amazon Stores Customer Service (CS) Concessions Team you will be ... to improve customer experience within the Global Customer Service Concessions Team. The Global Concessions...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Seattle, WA)
- …constantly, and customers' behavior varies by social media app, demographic, and the type of support they need. Customer Service - Social Media is innovating ... handles, globally, while protecting their privacy and security? The Customer Service - Social Media organization is...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS)...CS operation. The role needs a leader who is customer obsessed and balances long-term support vision ... customer needs. Sr. Manager will provide leadership support to Premium servicing teams globally. Key job responsibilities...have different and more complex needs than the traditional Amazon customer base. Amazon Business… more
- Amazon (Seattle, WA)
- …and resolve all issues impacting customers at scale. WWDE is an organization within Amazon Customer Service (CS) that innovates with technology to remove ... Amazon offers a full range of benefits that support you and eligible family members, including domestic partners...services with a combination of engineering and science. The Customer Service Economics & Optimization team is… more
- Amazon (Seattle, WA)
- …job responsibilities - Interface between Amazon Regional business teams and Customer Service (CS) Concessions to facilitate defect reduction goals. - ... key contributor to weekly and monthly mechanisms which aim to provide improved customer experience as Amazon launches initiatives or initiates changes, makes… more
- Amazon (Seattle, WA)
- …scientific algorithms, and deploy Large Language Model (LLM) solutions to improve the customer experience and support driver needs. The Applied Scientist will ... chat-bot that surprises and delights our customers. As an Applied Scientist at Amazon , you will apply scientific principles to support significant invention,… more