- Amazon (Seattle, WA)
- …Engineer, you will support an emerging charter to enable experimentation and self- service analytics within Amazon 's worldwide Customer Service ... Amazon .com is broadly recognized as No. 1 in Customer Service in the US and abroad....Engagement Technology (CET) department. CET owns the technology to support and enhance our Customer Service… more
- Amazon (Seattle, WA)
- …that powers AI-driven human experiences. Our vision goes beyond traditional customer service to create fluid, anticipatory experiences where interfaces ... customers through agentic AI experiences that dissolve the rigid boundaries between customer support , websites, mobile apps, and physical experiences into… more
- Amazon (Bellevue, WA)
- …through quantifiable technical metrics, optimizing team performance, and maintaining high customer satisfaction in a 24x7 technical support environment. Basic ... Operations Management, or related field 7+ year's of experience in enterprise support / service operations management Track record of successfully implementing and… more
- Amazon (Seattle, WA)
- …own the definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP ... (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer ...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Seattle, WA)
- …own the definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging Data Science, Agentic AI, ... Natural Language Processing (NLP) to enhance customer service associate and customer experiences. Amazon...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Bellevue, WA)
- Description Join Amazon 's Customer Delivery Experience (CDE) Science Team as an Applied Scientist II to revolutionize global logistics through revolutionary ... delivery experiences for millions of customers worldwide. Working collaboratively with Amazon 's core logistics teams, you will translate scientific innovations into… more
- Amazon (Bellevue, WA)
- …car and in-home delivery, and speed. In order to provide this experience to our customer , Amazon Logistics works closely with Last Mile Delivery Service ... Description Amazon is looking for a Senior Program Manager...support new EV deployments through expansion of OEM service , expand EV service to new businesses… more
- Amazon (Seattle, WA)
- …that accelerate Customer growth and improve their experience working with Amazon . * Spot areas of unnecessary process or inefficiencies and work to remove ... Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the...for an organization wide initiative. About the team The Amazon Vendor Services program is a paid service… more
- Amazon (Seattle, WA)
- …product and service offerings - for almost every business at Amazon - for every customer (eg, consumers, developers, sellers/brands, employees, investors, ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Seattle, WA)
- …of the leading technologists around the world - Work directly with Amazon Web Service Service Team and Support Engineering team to ensure that ... on the entire journey of AWS services and the customer 's architecture. This support extends to addressing...analysis and present periodic reviews of operational performance to customer - Provide detailed reviews of service … more