- Amazon (Herndon, VA)
- …* Create user-centered designs by understanding business requirements, voice of the customer , user journeys, customer feedback, and usability findings. * Build ... for designing, communicating and implementing the user experience for all customer personas Iteratively create user flows, wireframes, prototypes, high fidelity… more
- Amazon (Arlington, VA)
- …skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service , and be energetically driven to meet the needs of ... Description The Event Producer provides customer -centric event production services and overall event support...Venue Operations team of engineers, system engineers, and producers work daily with the installed production equipment and internal… more
- Shuvel Digital (Dulles, VA)
- …Must be able to obtain TS/SCI. Job Description: Supporting a US Government customer on a large mission critical development and sustainment program to design, build, ... Lead and Chief Engineer * Interfacing directly with the Customer , stakeholders, and end-users regarding priorities, capability architectures, requirements, use… more
- Coinbase (Richmond, VA)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... or FinTech * Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. *NOTE: This...Amazon Connect. *NOTE: This role requires periodic onsite work in either our Seattle OR San Francisco office.… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined ... and customer specific business environment. Attains an understanding of customer Service Level requirement. + Through training, attains the necessary… more
- TEKsystems (Reston, VA)
- …of time. - Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers within set expectations ... a Bachelor's degree an additional 4 years of relevant work experience is required in addition to the required...Must be able to effectively communicate and provide positive customer service to every internal and external… more
- Teleperformance USA (VA)
- …experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM ( Customer Relationship Management), and ITOM (IT ... discussions, and enabling successful sales engagements.** **This position is 100% work at home.** **Your Responsibilities** + **Collaborate with sales teams to… more
- Deloitte (Richmond, VA)
- …all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams. + Customer -Centric Engineering: Develop lean ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex… more
- TEKsystems (Hampton, VA)
- …Project Overview: Supporting Maine State-based Marketplace, Consumer Assistance Center. Provide customer service assistance for the State-run health insurance ... training period may result in termination. Location: Remote / Work from home Contiguous United States (ME Residents preferred...or other distractions that may prevent from providing excellent customer service . Headsets: Maximus requires a USB… more
- Eliassen Group (Richmond, VA)
- …AWS Lambda, AWS API Gateway, Elasticsearch, Caching frameworks, Redis, Memcached, the Amazon Relational Database Service (RDS) for Postgres, and/or the MongoDB ... database service . + Certification: AWS Certification Solutions Architect - Amazon Web Services + Solution architecture support for technical volumes of proposals… more