- Mass Markets (FL)
- …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage call traffic efficiently. +… more
- Mass Markets (FL)
- …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... Key Responsibilities: + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use evaluation forms to… more
- Mass Markets (Macdill AFB, FL)
- …Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across ... performance gaps and training needs. + Provide coaching and feedback to improve agent quality scores. + Collaborate with Operations and Training to implement quality… more
- Anheuser-Busch (Jacksonville, FL)
- …goals. This is a chance to develop as a leader, change agent , and Engineer. **JOB RESPONSIBILITIES:** + Developing and leading front-line operational teams ... made in the US with more than $700 million in high-quality ingredients sourced from American farmers and more than $7 billion in goods and services purchased from US… more
- PVH Corp. (Lutz, FL)
- …TikTok (https://www.tiktok.com/%40tommyhilfiger?lang=en) ) **About the Role:** Welcome to the classic, American cool world of **TOMMY HILFIGER** . We are looking for ... when it comes to your health, finances, and work-life balance. This includes: + ** Insurance :** best in class medical insurance , vision insurance , dental … more
- Mass Markets (FL)
- …call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of sourcing techniques and recruitment ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- Mass Markets (FL)
- …customer satisfaction (CSAT). + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support to team members ... your future with retirement savings programs, where available. + Disability Insurance :Short-term disability coverage is available to help protect you during… more
- HCA Healthcare (Fort Pierce, FL)
- …plans (accident, critical illness, hospital indemnity), auto and home insurance , identity theft protection, legal counseling, long-term care coverage, moving ... assistance, pet insurance and more. + Free counseling services and resources...detergent at the proper dilution ratio, or other designated agent . + Empties mop bucket frequently and mixes new… more
- HCA Healthcare (Tamarac, FL)
- …plans (accident, critical illness, hospital indemnity), auto and home insurance , identity theft protection, legal counseling, long-term care coverage, moving ... assistance, pet insurance and more. + Free counseling services and resources...detergent at the proper dilution ratio, or other designated agent . + Empties mop bucket frequently and mixes new… more
- Genesis Healthcare (West Palm Beach, FL)
- …at Powerback:** Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance , Childcare, Eldercare, and more. Earn rewards through our PowerZone ... techniques Integumentary repair and protection Use of electrotherapeutic, physical agent and mechanical modalities Organizes and facilitates treatment groups in… more