- Ricoh Americas Corporation (New York, NY)
- …+ Target the right prospects given point in time evaluation of their corporate direction to determine integration points for Ricoh. + Develop and create strong ... partnerships and relationships with senior stakeholders; Effectively engage with the C-suite to maintain their continued support of the Ricoh engagement. + Influence requirements and outcome expectations leading to client's selection process and evaluation… more
- Ricoh Americas Corporation (Valhalla, NY)
- …* Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and efficiency. * Provide essential equipment troubleshooting and escalate ... **Job Title: Senior On-Site Service Specialist** **Summary:** Join our dynamic team as a Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through top-notch operations support. You will engage with… more
- Ricoh Americas Corporation (Bronx, NY)
- …Services and repairs a variety of office equipment at customer locations, typically within a specific geographic area. May serve as a specialist on certain products ... and/or in a Team Lead or Coordinator capacity. **Industry certification required (1).** **Job Duties and Responsibilities** **Technical Services** Specializes in repair of a core set of highly complex office products Performs full range of procedures:… more
- Ricoh Americas Corporation (Syracuse, NY)
- …**Note:** Requires one (1) Industry Certification. **Job Duties and Responsibilities** Technical Service Services and repairs a core set of highly complex office ... **Position Title:** **Senior Field Representative, Field Services Support** **Reports To:** Corporate HR Specialist **Position Profile** Services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be… more
- Ricoh Americas Corporation (Rochester, NY)
- …+ Greet and assist the public in a professional and friendly manner. + Distribute name badges to visitors, temporary employees, and others. + Schedule meeting rooms ... for internal and external use. + Answer and transfer incoming calls from across the US + Participate enthusiastically in company and community service events. + Perform light administrative duties and PC support as needed. + Serve as a model for the company's… more
- Ricoh Americas Corporation (New York, NY)
- …+ Greet visitors, ask them to sign in, issue them a Visitor Badge, process and assign wireless network account for Headquarters, if applicable and contact the ... employee the visitor is to see. + Activate access for temporary badges for Headquarters employees who forgot or lost their badge or if their badge is malfunctioning. + Answer and properly route global calls, some confidential in nature, using company-wide… more
- Ricoh Americas Corporation (Albany, NY)
- …. Engage proactively to uphold service level agreements (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests. . Maintain ... an accurate inventory of managed devices, utilizing advanced printer fleet tools and databases to track assets and their locations. . Conduct routine maintenance, replenish consumables, and swiftly address service alerts to uphold device availability as per… more
- Ricoh Americas Corporation (Rochester, NY)
- …. Embrace and embody Ricoh's Service Excellence standards, ensuring every interaction exceeds expectations. . Manage a spectrum of services from copy and mail center ... operations to AV management, always striving for perfection in every task. . Demonstrate expertise in equipment operation, troubleshooting both hardware and software issues efficiently and effectively. . Uphold professionalism and organization, maintaining a… more
- Ricoh Americas Corporation (NY)
- …+ Lead the customer engagement process through contract negotiation to signature, ensuring contract terms support expected profitability, comply with approval ... parameters, and Ricoh can deliver on obligations. + Conduct final contract review, submit contracts for corporate approval, and obtain customer signatures. + Hand over signed global contracts to the Operations Teams via a formal onboarding process, ensuring… more
- Ricoh Americas Corporation (Queens Village, NY)
- …include optimizing service operations, analyzing data for improvements, and supporting new business initiatives. **Key Responsibilities** **Technical Expertise & ... Solutions Implementation** Configures, installs, troubleshoots, networks, and maintains **a broad range of equipment and technologies** . Collects and analyzes complex data to **identify service improvement opportunities** across business areas. Proactively… more
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