- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Monitoring & Security State Management + Risk Assessment & Threat Analysis + Federal Authorization Frameworks **Compensation Ranges** Compensation ranges for ASM ... Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Supervision + Team Leadership & Performance Management + Service Quality & Metrics Analysis + User Training & Knowledge Management **Preferred Skills** + CompTIA A+ ... and Security+ certifications + Microsoft Certified: Modern Desktop Administrator + ITIL Foundation certification + USACE IT environment familiarity + Help desk management system expertise (ServiceNow, etc.) **Compensation Ranges** Compensation ranges for ASM… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …government-approved program solutions + Conduct infrastructure assessments and optimization analysis + Lead systems integration, testing, and automation initiatives ... + Develop strategic IT plans and roadmaps + Ensure infrastructure aligns with organizational objectives + Provide technical leadership and strategic guidance to IT teams **Required Qualifications** + Bachelor's degree in Computer Science, IT, or related field… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …+ Field Service Delivery + Hardware & Software Support + Network Performance Analysis + End-User Support & Training **Preferred Skills** + CompTIA A+ certification + ... Microsoft Certified: Modern Desktop Administrator + USACE IT environment familiarity + Remote support tools expertise + Conference room AV system support **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors;… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …delivery based on Government-approved ITSM processes. This role leads the analysis , planning, and implementation of ITSM initiatives, identifies IT operational ... requirements, provides day-to-day leadership and quality control, and ensures continuous improvement of ITIL practices while maintaining alignment with organizational objectives and reducing costs and schedule impacts. **Key Responsibilities** + Lead delivery… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Best Practices + Team Leadership & Performance Management + Metrics & KPI Analysis + Incident & Change Management Processes **Preferred Skills** + ITIL Foundation ... and Practitioner certifications + ServiceNow administration and customization + Federal compliance and security requirements knowledge + CASTLE-NET environment familiarity + Customer satisfaction and quality metrics expertise **Compensation Ranges**… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …and lifecycle management + Conduct platform assessments and optimization analysis + Implement infrastructure automation and orchestration + Develop disaster ... recovery and business continuity capabilities + Manage platform documentation and technical specifications + Mentor junior technical staff and provide technical leadership + **Required Qualifications** + Bachelor's degree in IT, Computer Science, or related… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …+ Service Delivery Leadership & Operations + Network Performance Monitoring & Analysis + Team Leadership & Coordination + ITIL Processes & Service Management ... **Preferred Skills** + ITIL Foundation certification + ServiceNow or similar ITSM platform expertise + Network monitoring tools (SolarWinds, Splunk, etc.) + Federal IT environment and compliance knowledge + Multi-site operations coordination **Compensation… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …planning and strategy. + Strong understanding of revenue recognition and requirements analysis . + Ability to work in a fast paced, deadline oriented environment. ... + Ability to work well with others as well as independently with limited supervision **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service ... to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent… more