- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …delivery based on Government-approved ITSM processes. This role leads the analysis , planning, and implementation of ITSM initiatives, identifies IT operational ... requirements, provides day-to-day leadership and quality control, and ensures continuous improvement of ITIL practices while maintaining alignment with organizational objectives and reducing costs and schedule impacts. **Key Responsibilities** + Lead delivery… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …government-approved program solutions + Conduct infrastructure assessments and optimization analysis + Lead systems integration, testing, and automation initiatives ... + Develop strategic IT plans and roadmaps + Ensure infrastructure aligns with organizational objectives + Provide technical leadership and strategic guidance to IT teams **Required Qualifications** + Bachelor's degree in Computer Science, IT, or related field… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and lifecycle management + Conduct platform assessments and optimization analysis + Implement infrastructure automation and orchestration + Develop disaster ... recovery and business continuity capabilities + Manage platform documentation and technical specifications + Mentor junior technical staff and provide technical leadership + **Required Qualifications** + Bachelor's degree in IT, Computer Science, or related… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ COOP Planning & Disaster Recovery + Risk Assessment & Business Impact Analysis + Emergency Response Coordination + Fly-Away Kit Management + Federal Emergency ... Procedures Knowledge **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …+ Service Delivery Leadership & Operations + Network Performance Monitoring & Analysis + Team Leadership & Coordination + ITIL Processes & Service Management ... **Preferred Skills** + ITIL Foundation certification + ServiceNow or similar ITSM platform expertise + Network monitoring tools (SolarWinds, Splunk, etc.) + Federal IT environment and compliance knowledge + Multi-site operations coordination **Compensation… more
- GW Lisk Company, Inc. (Clifton Springs, NY)
- …moving parts on machines to ensure effective performance + Performs spindle vibration analysis and logs results + Records and reports damaged, worn, or broken parts ... + Performs basic machine repairs + Orders parts + Adheres to PPE, lockout tagout practices, and safe working procedures + Communicate effectively and professionally Qualifications + Strong technical background + Basic computer skills + Ability to work… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …planning and strategy. + Strong understanding of revenue recognition and requirements analysis . + Ability to work in a fast paced, deadline oriented environment. ... + Ability to work well with others as well as independently with limited supervision **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and follow-ups. + Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons ... learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. **Minimum Qualifications** + Bachelor's degree + 5+ years' experience **Other Job Specific Skills** + Maintain proficiency through ongoing certifications and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service ... to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …for resolution. + Provide recommendations for enhancing system performance via analysis and potential modifications. + Develop solutions for Monitoring, Alerting, ... and Trending with AWS Cloudwatch, SNS, Datadog and Splunk. + Be available to provide on-call support and incident response during mission-critical events. **Minimum Qualifications** + Bachelor's Degree or equivalent relevant work experience + 3-4 years of… more