- Stony Brook University (Commack, NY)
- Data Analyst **Required Qualifications (as evidenced by an attached resume):** Bachelor's degree (foreign equivalent or higher) in Informatics or a relevant field. ... an outstanding opportunity to an experienced and motivated Informatics Analyst who wants to play a vital role in...role in the success of the SUNY World Trade Center Health Program. You will be working closely with… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... the mission. Stay for the culture. **What You'll Be Doing:** **Senior Analyst , Operational Analytics** The Operational Performance Analytics team, a part of… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... basis, as well as through long-term projects. + Provides call quality metrics data to generate and...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... mission. Stay for the culture. **What You'll Be Doing:** ** Analyst , Client Analytics** Integrate and analyze claims and enrollment...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- City of New York (New York, NY)
- …incidents **PLEASE NOTE THE FOLLOWING: The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to work ... data distributed in the form of maps, datasets, summary metrics , and associated applications. NYCEM has an exciting opportunity...Data Development, the selected applicant will be a Data Analyst working to improve, analyze, visualize and report on… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive ... everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource workforce… more
- Molina Healthcare (NY)
- …3-5 years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes, and ... performance in each discipline within transparent set of key metrics and targets and aligns appropriate schedules to meet...experience with Workforce Management methodologies - expert level with call centers experience with call center… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** Job Description Senior Analyst , Performance Analytics - **RBM Cardiac** product focus, utilizes and develops analytic… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... manage, and analyze claims and operational data using industry-standard metrics . **Qualifications Required and Preferred:** + Bachelor's degree, preferably with… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... their health plan populations + Partnering with internal stakeholders to identify key metrics aligned with client strategy and Evolent's value story + Creating data… more
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