• Product Manager

    Insight Global (Pittsburgh, PA)
    …an enterprise environment. * Strong understanding of Service Cloud capabilities ( case management , knowledge base, omni-channel, service console, CTI, ... customizations. Effective communication of product vision and support for change management initiatives are essential to ensure successful adoption and user… more
    Insight Global (10/09/25)
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  • Solution Architect Sr

    PNC (Pittsburgh, PA)
    …requirements / use cases are adequately documented by requestor / Business System Analyst (BSA) / product owner 3. Review request against existing service offering ... practices, standards, and expectations are met 8. Creation of UML use case diagram(s), component diagram(s), sequence diagram(s) including textual details for each… more
    PNC (09/03/25)
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