• Customer Service Quality Assurance…

    ASM Research, An Accenture Federal Services Company (Boston, MA)
    …+ Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a ... standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and...data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Specialist (BTU), ABA Strand [BCBA…

    Boston Public Schools (Boston, MA)
    …Education Program Directors, and other school staff and administrators + Provide case management and liaison with other schools, district, and community-based ... Joseph Lee is in search of an innovative ABA specialist teacher to develop and implement an enrichment curriculum...Qualifications - Required + Board Certification as a Behavior Analyst (BCBA). + Holds a Moderate or Severe Disabilities… more
    Boston Public Schools (06/14/25)
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  • Financial Crime Risk Business Oversight…

    TD Bank (Boston, MA)
    …of Business:** Enterprise Enabling Functions **Job Description:** The Sr Business Analyst plans, manages, leads and oversees the end-to-end delivery of requirements ... of Business (LoB). **Depth & Scope:** + Leads Requirements Management / work packages for Tier 3-4, low to...+ Works independently as the senior or lead business analyst and coaches and guides members within area of… more
    TD Bank (07/31/25)
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  • Specialist (BTU), ABA Strand [BCBA…

    Boston Public Schools (Boston, MA)
    …Education Program Directors, and other school staff and administrators + Provide case management and liaison with other schools, district, and community-based ... perspectives. We are champions for our scholars. The BTU Specialist will provide support to the students with disabilities...Qualifications - Required + Board Certification as a Behavior Analyst (BCBA). + Holds a Moderate or Severe Disabilities… more
    Boston Public Schools (07/29/25)
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  • Specialist (BTU), ABA Strand [Harvard Kent…

    Boston Public Schools (Boston, MA)
    …Education Program Directors, and other school staff and administrators + Provide case management and liaison with other schools, district, and community-based ... Job Details Job ID: 5298384 Job Description The BTU Specialist will provide support to the students with disabilities...Qualifications - Required + Board Certification as a Behavior Analyst (BCBA). + Holds a Moderate or Severe Disabilities… more
    Boston Public Schools (07/22/25)
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  • Specialist , Fraud Operations

    Santander US (Quincy, MA)
    …Follow and maintains Policy and Procedure Manuals. + Enters fraud cases in the case management system. + Review fraud alerts involving Cards, ACH, Pre-authorized ... Specialist , Fraud Operations Country: United States of America...play a crucial role in our operations. Your fraud analyst skills will be use as you manage and… more
    Santander US (07/17/25)
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  • IT Lab Support Specialist - SME

    CGI Technologies and Solutions, Inc. (Boston, MA)
    **IT Lab Support Specialist - SME** **Category:** Business Analysis (functional and technical) **Main location:** United States, Massachusetts, Boston **Position ... . **Position Description:** CGI is seeking a SME IT Lab Support Specialist to join our growing team supporting life science clients through end-to-end… more
    CGI Technologies and Solutions, Inc. (07/08/25)
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  • Global Safety & Security Intelligence…

    Wayfair (Boston, MA)
    …Maintain detailed records of communications and events, including incident tracking and case management . + Manage and handle sensitive incidents while ... and thrive in a fast-paced environment. We are looking for a talented GSOC analyst to join our newly formed Global Corporate Security Team. This is an incredible… more
    Wayfair (07/15/25)
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  • Purchasing and Business Specialist

    Bosch (Watertown, MA)
    …#LikeABosch! **Job Description** We are seeking a dynamic and detail-oriented Purchasing and Business Analyst to join our team. In this role, you will play a crucial ... contracts and recurrent agreements, ensuring purchasing compliance, and conducting business case analyses. The successful candidate will have a keen analytical mind,… more
    Bosch (07/17/25)
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  • Senior Manager of Solutions Consulting - Contact…

    Pegasystems (Boston, MA)
    …utilizing the latest Pega Customer Service features including Voice AI, Dynamic Case Management , and Agentic AI capabilities Thought Leadership (25%) + ... positioning in the customer service landscape + Understand Pega's analyst positioning and industry leadership as the only vendor...as the only vendor integrating CRM, Digital Process Automation, Case Management , Robotics, and AI in a… more
    Pegasystems (06/13/25)
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