- MUFG (Tampa, FL)
- …vendor CGI Inc.) will be critical in driving innovation and ensuring seamless customer experiences. The Systems Analyst will participate in development and ... efforts for Trade Finance Application. The candidate must have experience working as a Business Analyst in...knowledge of relational database for creating queries and extracting data and knows Business Objects. Experience as… more
- Intermountain Health (Tallahassee, FL)
- …technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) The Principal analyst is responsible ... lifecycle (eg, selection, implementation, support, archival and decommissioning). The Principal analyst will provide strategic guidance and ensure the alignment of… more
- Highmark Health (Tallahassee, FL)
- …groups and provides consultation and direction throughout. + Interpret complex data flow/ information sharing activities, customer integrations, and information ... of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... Uses data from call observations to create quality improvement action...compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue… more
- Baylor Scott & White Health (Tallahassee, FL)
- …opportunity to identify and create key performance metrics using internal and external customer data , set targets for tracking and develop PowerBI dashboards; ... White's digital assets and marketing initiatives. The Sr. Marketing Analyst will work cross-functionally with marketing, data ...customer contact and resource management. + Collaborate with customer data platform team to develop and… more
- Bank of America (Jacksonville, FL)
- … data to minimize fraud loss exposure and negative impacts to the customer experience . Key duties include analytical support on strategy creation and ... development **Required Qualification:** + 4+ years of fraud, cyber, or risk analyst experience developing and/or optimizing mitigation strategies or managing… more
- Pearl Interactive Network (Tallahassee, FL)
- …tracking quality measures, and provides ongoing feedback to ensure continuous improvement in customer experience . **Operating Hours:** 8 am - 8 pm EST ... + Provide recommendations on continual process improvements aimed at ensuring positive customer experience and maintaining service excellence. + Identify root… more
- MyFlorida (Tallahassee, FL)
- …agency's goals and objectives. + Strong understanding of communications, marketing, and customer service principles. + Experience in gathering, analyzing, and ... OPS SYSTEMS PROJECT ANALYST - 37940214 Date: Jul 29, 2025 The...practices. The incumbent of this position serves as a customer service representative on behalf of this division when… more
- Bank of America (Tampa, FL)
- Account Management Ops Analyst Tampa, Florida;Pennington, New Jersey **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Tampa/Account-Management-Ops- Analyst \_25031694) **Job Description:** At Bank of America, we are… more
- Parker Hannifin Corporation (Miami, FL)
- …science, information systems, or related area. * At least 3-5 years related IT experience as a Business Analyst . * Strong understanding of SAP core modules ... Functional Business Analyst (SSO Division - Location: Miami, FL) Location...services and support. We are renowned for our exceptional customer service and expertise at every stage of the… more