- Bank of America (New York, NY)
- … data to minimize fraud loss exposure and negative impacts to the customer experience . Key duties include analytical support on strategy creation and ... development **Required Qualification:** + 4+ years of fraud, cyber, or risk analyst experience developing and/or optimizing mitigation strategies or managing… more
- Pearl Interactive Network (Albany, NY)
- …tracking quality measures, and provides ongoing feedback to ensure continuous improvement in customer experience . **Operating Hours:** 8 am - 8 pm EST ... + Provide recommendations on continual process improvements aimed at ensuring positive customer experience and maintaining service excellence. + Identify root… more
- Robert Half Finance & Accounting (New York, NY)
- …to provide valuable insights and recommendations. Requirements * A minimum of 3 years of experience in a financial analyst role within the Real Estate & Property ... Description We are looking for a Financial Analyst to join our team in the Real...strong understanding of related principles and practices. * Demonstrable experience with budgeting and forecasting, preferably within the real… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... Uses data from call observations to create quality improvement action...compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue… more
- Amazon (New York, NY)
- …process re-engineering, quality assurance) experience - Six Sigma Black Belt - Experience with advanced use of SQL for data mining and business intelligence ... At Amazon, we're working to be the world's most customer -centric company. Driving innovation on behalf of customers is...- MBA, or CPA - Knowledge of Tableau - Experience working with large-scale data mining and… more
- Justworks (New York, NY)
- …should be made as simple as possible, but no simpler." Qualifications + 3-4 years experience as an HR Systems Analyst or similar technical role with hands-on ... Senior People Systems Analyst New York, New York Apply Who We...detail, critical thinking, and creative problem-solving skill + A customer -centric, employee experience mentality that is eager… more
- Kelly Services (Schenectady, NY)
- …and analyzing contract information to set up projects in multiple systems, establishing customer databases and client accounting data . * Preparing and sending ... evolving. We at Kelly(R) hear you, and we're here for you! We're seeking a Billing Analyst to work at GE Vernova in Schenectady, NY. Sound good? Take a closer look… more
- Audacy (New York, NY)
- …Strategic thinking, strong story-telling skills, client centricity, and an ability to turn data into actionable insights are a must. Experience supporting sales ... data -driven stories that help clients build brand and customer acquisition strategies. + Identify and report on audio...media. + Ability to apply quantitative and qualitative research experience to marketing, to tell data -driven narratives.… more
- Justworks (New York, NY)
- …issues + Own any system bug investigation and remediation + Gather and analyze customer benefits data and other sensitive information, utilizing SQL, Excel, and ... Analyst , Insurance Benefits New York, New York Apply...+ Extremely detail-oriented with great time management skills + Experience working in a fast-paced, data -driven environment… more
- Catholic Health Services (Centereach, NY)
- …named Long Island's Top Workplace! Job Details Job Summary: The Pharmacy Analyst is responsible for reviewing and processing medication prior authorization (PA) ... and works to resolve any issues related to denied or pending requests. This analyst also plays a crucial role in ensuring compliance with the 340B Drug Pricing… more