- Amazon (Arlington, VA)
- …Experience using data and metrics to measure impact and determine improvements - Experience using customer research, hard data and metrics to back up ... of change and ambiguity at speed. This role requires experience managing complex research initiatives, collaborating with internal and...have proficiency in diving deep into large amounts of data and combining multiple data points to… more
- Amazon (Arlington, VA)
- …to scale and improve controllership with measurable results experience - Experience working with large-scale data mining and reporting tools (examples: SQL, ... and believe that world class support is critical to customer success. To build this rapidly growing business, you...will help lay the foundation to grow the AWS data center infrastructure footprint, ensuring that the business has… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …email and web chat services, as well as back-office services. Applies skills and experience to show a focus on customer satisfaction and adherence to established ... borrower-servicer information, etc. + Performs analysis of COD borrower data integrity situations identified by Customer . +...School Diploma or GED. + 2-5 years or related experience in Customer Service or public relations.… more
- Amazon (Arlington, VA)
- …support for this multi-billion dollar business, driving AWS to be the leader in customer experience while delivering best cost. On the AWS Finance team, you ... and believe that world class support is critical to customer success. To support this quickly growing business, you...tools and processes experience Preferred Qualifications - Experience working with large-scale data mining and… more
- TD Bank (Vienna, VA)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... any sensitive issues according to departmental procedures + Analyzes data and draws conclusions to meet program health reporting...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Huntington Ingalls Industries (Springfield, VA)
- …Salary Range: $111,913.00 - $150,000.00 Security Clearance: TS/SCI Level of Experience : Senior HI This opportunity resides with All-Domain Operations (ADO), a ... necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense,… more
- American Express Global Business Travel (Richmond, VA)
- …leads a multi-market, strategic planning process that drives outstanding customer service, improved profitability, and enables delivery capabilities that ... business partners. + Produces Short Term and long Term forecasts using econometric data , adjusting for seasonality and variance. + Maintains and modifies call center… more
- Nestle (Arlington, VA)
- …expertise with analytics * Advanced MS Excel and PowerPoint skills * Analytical experience with Circana, Stackline and/or other syndicated data **Key Behaviors** ... across assortment, pricing and promotional activity, and share-of-search, and will turn data and shopper insights into action by spearheading workstreams that will… more
- Western Digital (Richmond, VA)
- …Track key performance indicators (KPIs) such as on-time delivery, order accuracy, and customer satisfaction. + Analyze data to identify performance trends and ... enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers,… more
- Highmark Health (Richmond, VA)
- … Experience in performing group/meeting presentations to technical/non-technical and customer audiences. + Strong critical thinking skills. + Ability to identify ... of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected… more
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