- Coinbase (Charlotte, NC)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team ... job duties):* * Responsible for the day to day operations of the CX Incident Response team through identification, mitigation, remediation and resolution of customer… more
- Coinbase (Charlotte, NC)
- …requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst , Compliance Operations within the CX Compliance team, you ... and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our...* Advanced degree in business, finance, or customer experience ( CX ) Position ID: G2726 *Pay Transparency Notice:* Depending on… more
- Coinbase (Charlotte, NC)
- …with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Operations within the CX Compliance team, ... and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our...* Advanced degree in business, finance, or customer experience ( CX ) * Proficiency with tools such as Google apps,… more
- ENFRA (Charlotte, NC)
- …pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst III (BSA III) is highly skilled member of the IS Technical Services ... project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally,… more
- ENFRA (Charlotte, NC)
- …pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst II (BSA II) is highly skilled member of the IS Technical Services ... project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally,… more
- Insight Global (Charlotte, NC)
- …or vendor management * Advanced degree in business, finance, or customer experience ( CX ) * Proficiency with tools such as Google apps, JIRA, Hummingbird, and ... Salesforce Service Cloud. * Experience collaborating with external outsource business partners more
- Coinbase (Charlotte, NC)
- …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... auditing TMS cases to support Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will also identify opportunities to improve procedural updates, create and present metrics, train new analysts, and work on… more
- Coinbase (Charlotte, NC)
- …Update processes and improve feedback loops and communications channels. * Coordinate with CX Programs to contribute to and lead projects to improve processes and ... procedures across TMS. Execute identified corrective actions and monitor implementation. Collaborate with stakeholders to develop specific corrective actions and conduct necessary testing. *Investigations Casework (50%):* * Investigate AML and fraud-related… more
- Coinbase (Charlotte, NC)
- …connection, and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data engineering, data ... front end data solutions, while also heavily influencing the overarching strategy for CX Analytics and its partners. Our team combines technical expertise with a… more
- Coinbase (Charlotte, NC)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... customer support interactions to build an effortless experience. As a Senior Data Analyst on our team, you will own and drive projects that create meaningful… more
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