- Coinbase (Richmond, VA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team ... job duties):* * Responsible for the day to day operations of the CX Incident Response team through identification, mitigation, remediation and resolution of customer… more
- Coinbase (Richmond, VA)
- …requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst , Compliance Operations within the CX Compliance team, you ... and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our...* Advanced degree in business, finance, or customer experience ( CX ) Position ID: G2726 *Pay Transparency Notice:* Depending on… more
- Coinbase (Richmond, VA)
- …with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Operations within the CX Compliance team, ... and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our...* Advanced degree in business, finance, or customer experience ( CX ) * Proficiency with tools such as Google apps,… more
- Coinbase (Richmond, VA)
- …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... auditing TMS cases to support Coinbase's AML/CFT (Anti-Money Laundering / Combatting the Financing of Terrorism) program. This role will also identify opportunities to improve procedural updates, create and present metrics, train new analysts, and work on… more
- Capital One (Mclean, VA)
- …design, implementation, and analysis of the Retail Bank's entire Customer Experience ( CX ) measurement system. Your expertise will not just inform strategy - it ... across Bank, Enterprise Product, and Card to motivate action + Bank-Wide CX Measurement System: Build novel, proprietary measures that bring focus and prioritization… more
- Coinbase (Richmond, VA)
- …connection, and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data engineering, data ... front end data solutions, while also heavily influencing the overarching strategy for CX Analytics and its partners. Our team combines technical expertise with a… more
- Stantec (Alexandria, VA)
- …us and design your place with Stantec. Your Opportunity The Commissioning Analyst performs basic technical and project management duties under the supervision of ... offer solutions to general technical problems. - Works in conjunction with Senior Cx Authority to prepare project deliverables per the client's intent and scope of… more
- Coinbase (Richmond, VA)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... customer support interactions to build an effortless experience. As a Senior Data Analyst on our team, you will own and drive projects that create meaningful… more