- Cardinal Health (Tallahassee, FL)
- …and customer complaints for approximately ~60-80 incoming calls per day. + Answer incoming phone calls from customers, caregivers, and applicable referral sources ... metrics including but not limited to average handle time, adherence, average speed to answer , QA **_What is expected of you and others at this level_** + Applies… more
- University of Miami (Doral, FL)
- …Minimum 2 years of relevant experience DEPARTMENT ADDENDUM Department Specific Functions Answer incoming telephone calls by the 4th ring. Confirm appointments daily ... completed before their Bariatric Surgery Provide patients with educational materials, answer patient questions/concerns, as well as ongoing support throughout the… more
- HCA Healthcare (Pensacola, FL)
- …service in the Hospital Call Center, Front Desk, and Pavilion Front Desk. Answer and route incoming calls; take process and dispatch maintenance work orders, monitor ... behavior. **Responsibilities:** + Monitor hospital alarms and call codes. + Answer and route incoming call appropriately. + Provide physician paging service… more
- University of Miami (Miami, FL)
- …software. Department Specific Functions Clinical Support Responsibilities (70%): + Answer phones, triage, and follow-through on messages and information requests ... Inbasket for assigned division. Administrative & Academic Responsibilities (30%): + Answer phones, triage, and follow-through on messages and information requests… more
- University of Miami (Miami, FL)
- …and procedures and safeguards University assets Department Specific Functions + Answer phones, triage, and follow through on messages and information requests ... + Coordinate and supervise appointments for VIP and international patients. + Answer phones, triage, and follow through on messages and information requests from… more
- Marriott (Bal Harbour, FL)
- …a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, ... language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working… more
- GovCIO (Tallahassee, FL)
- …language. + Meet or exceed performance metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). + Stay ... truly become independent and able to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and… more
- Highmark Health (Tallahassee, FL)
- …a marketing term(You might getbonus points with examples of all three being an "ok" answer andmaygive a good use case argument where each may be the "best" answer ... ) + 7+ years of experience with data movement platforms as an engineer, architect, or technical product manager/owner + Strong experience and knowledge ofthebelowrelevant platforms to this role:(Most critical being Airflow, Kafka, Flink,Iceberg Lakehouseand… more
- Cengage Group (Jacksonville, FL)
- …accuracy, and service-level expectations. + Maintain a 95% case closure and answer rate by efficiently managing a high volume of required phone contacts. ... using computers, navigating multiple browsers, tabs, and tools simultaneously to answer questions quickly and optimally. + **Organization:** Uses time management to… more
- Lake Erie College of Osteopathic Medicine (Jacksonville, FL)
- …COMAT; + Creates active directory and Exchange/Office 365 accounts for students; + Answer Help Desk calls from students. Create and maintain documentation as it ... + Creates active directory and Exchange/Office 365 accounts for faculty and staff; + Answer Help Desk calls. Create and maintain documentation as it relates to the… more