- Arrow Financial Corporation (Glens Falls, NY)
- …participate in Cross-Sell program and make referrals as appropriate ✔️ Answer customer inquiries regarding interest rates, service charges, and account histories ... while complying with disclosure requirements, regulations and consumer privacy policies. ✔️ Balance cash drawer and adhere to established cash limits ✔️ Open deposit accounts for customers ✔️ Adhere to requirements pertaining to branch security, fraud… more
- Chobani (NY)
- …completion of order entry for a variety of customer accounts. Team members will answer questions on orders and our products and will collaborate with other customer ... service representatives to best help customers. Responsibilities Data entry of purchase orders using SAP Use SAP for tracking, information gathering and/or troubleshooting Successfully handle many purchase orders and a large amount of electronic communication… more
- Cayuse Holdings (Albany, NY)
- …teams as well as independently + Ability to take phone contacts and answer emails simultaneously + Ability to navigate common user interface elements, including ... opening and closing windows, navigation of the file structures through volumes and folders, launch and quit applications, select portions of text or other items using the mouse, copy/cut and paste text, save and print documents + Sound analytic and cognitive… more
- American Red Cross (NY)
- …Red Cross Store product orders following established policies and guidelines + Answer customer questions and address concerns about classes or products + Responsible ... for attaining Training revenue o $325K per year and Retail revenue of $80K per year. **Qualifications** **Education:** High school diploma/GED certificate - higher education a plus. **Experience:** + Minimum of 1 year of sales experience within a Call Center… more
- CVS Health (Albany, NY)
- …Anticipates customer needs. -Provides the customer with related information to answer the unasked questions, eg additional plan details, benefit plan details, ... member self-service tools, etc. -Uses customer service threshold framework to make financial decisions to resolve member issues. -Explains member's rights and responsibilities in accordance with contract. -Processes claim referrals, new claim handoffs, nurse… more
- New York State Civil Service (Albany, NY)
- …Assist in the facilitation and management of IT projects and system upgrades;* Answer elevated calls or return phone calls following protocols and enter data from ... calls into the SSP system;* Create and review reports to monitor work performance using Cognos, SFS, Excel, SSP System, Verizon and the Welfare Management System (WMS);* Establish and work with new and/or current procedures to maintain accurate case… more
- LaSante Health Center (Brooklyn, NY)
- …and patient eligibility + Ensure completion of required forms and documentation + Answer patient inquiries in person and over the phone + Coordinate with external ... vendors such as labs, transportation providers, and interpreters + Maintain HIPAA compliance and patient confidentiality + Assist the front desk and administrative team with daily operations Qualifications: + Previous experience in a medical office or… more
- Mohawk Valley Health System (Utica, NY)
- …understand disease process, medications, and self-care skills, and provide time to answer questions. + Assure quality care by adhering to therapeutic standards ... measuring health outcomes against patient care goals and standards; making or recommending adjustments to the patient's needs. + The nurse is responsible and accountable for individual nursing practice and determines the appropriate delegation of tasks… more
- Deloitte (New York, NY)
- …the best decision for their business. Are you interested in helping clients answer critical, mission-based questions such as 'how do we complete major projects ... on-time and within budget?' and 'how do we make use of new technologies to improve the construction process?' If you are seeking a role that offers you the opportunity to create value and minimize risk for our clients, while allowing you to develop personally… more
- Trinity Health (Rensselaer, NY)
- …and an ability to make quick and accurate decisions. **Responsibilities:** + Answer incoming calls and schedule appointments in accordance with set protocol + ... Maintain customer satisfaction ratings based on explicit criteria set forth by the company + Data entry of new patient information into computer system + Attend mandatory training sessions to stay updated on policy changes + Identify and escalate priority… more
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