- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …and mail order resources, within their respective platforms, to effectively answer and document member related inquiries, complete eligibility updates and service ... member and client request in an accurate and efficient manner. **Job Summary:** Entry level position. Works under direct supervision following standard procedures and best practices to accomplish assigned tasks, undergoing job training, assisting staff members… more
- Rochester Regional Health (Rochester, NY)
- …process co-payments, and ensure compliance with third-party payer requirements. + Answer calls professionally, assist with inquiries, and manage hospital paging, ... call schedules, and lockdown procedures. + Provide a welcoming and empathetic experience, address patient concerns, and maintain confidentiality. + Assist patients with financial options and refer to advocacy programs as needed. + Obtain necessary signatures,… more
- Tioga Downs Casino Resort (Nichols, NY)
- …guest which usually involves over a hundred transactions per shift. Ability to answer customer questions regarding numerous areas of the property and to remain ... composed during stressful situations with dissatisfied guests. WORK ENVIRONMENT: The noise level in the work environment is usually moderate. Benefits Include: + Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy… more
- NASCO (Albany, NY)
- …that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for ... employment._ **Location** _US-Home Office/ Remote_ **\# Positions** _2_ **Category** _Information Technology - All Openings_ **Travel Requirements** _0-20%_ more
- Schenectady City School District (Schenectady, NY)
- …May act as liaison with local and state police agencies; + May answer requests from parents, probation officers and counselors regarding attendance and, in essence, ... acts as a liaison between home and school; + May act as a contact with the outside community for the benefit of the students to help them get jobs or into programs and assists in arranging for community based school activities such as field trips. Full… more
- NASCO (Albany, NY)
- …that use AI when answering the screening questions._ _Applicants who use AI to answer any questions or to complete their application will not be considered for ... employment._ **Location** _US-Home Office/ Remote_ **\# Positions** _2_ **Category** _Information Technology - All Openings_ **Travel Requirements** _0-20%_ more
- Elevance Health (Latham, NY)
- …immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. + Uses computerized systems ... for tracking, information gathering and troubleshooting. + Outbound calls are conducted in the ZipDrug business area. **Minimum Requirements:** + Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any… more
- Actalent (Buffalo, NY)
- …Management: Collect, post, and manage account payments. + Patient Interaction: Answer questions from patients, office staff, medical staff, and insurance companies. ... + Issue Resolution: Identify and resolve patient inquiries and concerns. + Statement Preparation: Prepare, review, and send patient statements. + Collections: Perform collection actions as needed, including contacting patients by phone and handling collection… more
- NASCO (Albany, NY)
- …that use AI when answering the screening questions. Applicants who use AI to answer any questions or to complete their application will not be considered for ... employment._ **Location** _US-Home Office/ Remote_ **\# Positions** _1_ **Category** _Information Technology - All Openings_ **Travel Requirements** _0-20%_ more
- National Safety Council (Syracuse, NY)
- …+ Respond to customer messages; place outbound calls to customers to answer general questions, complete registration, or process other routine transactions. + ... Consistently promote self-service options and customer engagement to meet team goals. + Proactively and swiftly communicate repetitive or widespread customer concerns to management for resolution. + Promptly process returned mail-in business systems to reduce… more