- Aspen Dental (Albany, NY)
- …to book an appointment orlearn about Aspen Dental services, + Answer inbound calls in a high-volumeenvironment, while compassionately handling questions/concerns + ... experience required (retail, call center, or hospitality preferred), with ability to answer calls in a high-volume call center environment strongly preferred +… more
- Mount Sinai Health System (Brooklyn, NY)
- …**Responsibilities** + Greets and receives patients/visitors to practice facility. + Answer routine questions and assures appropriate intake forms are completed ... properly. + Answer telephones and appropriately forwards messages + Schedules and confirms appointments. Follow-up calls to "no-show" and "cancellation" appointments… more
- Verint Systems, Inc. (Albany, NY)
- …wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. ... wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers.… more
- Catholic Health Services (West Islip, NY)
- …telephone calls to appropriate staff, receive and direct patients, staff and visitors, answer routine questions and or refer for appropriate answer to the ... RN, social worker, nutrition or nurse manager. + Arrange routine patient appointments and transportation as necessary. + Perform clerical tasks related to special consultant's visits, special diagnostic procedures, and ambulatory surgery procedures. + Notify… more
- ARCO (White Plains, NY)
- …you prefer to manage the construction process from outside the trailer? If the answer is, "Yes!" then we have an exciting, long-term career opportunity for you based ... are today. Are you a person that can make a difference at ARCO? If the answer is, "Yes!" we look forward to meeting you. _ARCO does not accept unsolicited resumes… more
- Cardinal Health (Albany, NY)
- …and customer complaints for approximately ~60-80 incoming calls per day. + Answer incoming phone calls from customers, caregivers, and applicable referral sources ... metrics including but not limited to average handle time, adherence, average speed to answer , QA **_What is expected of you and others at this level_** + Applies… more
- Marriott (Brooklyn, NY)
- …cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow ... language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working… more
- Barnes & Noble Education (Rochester, NY)
- …of Store Management. + Ability to use department specific technology to answer questions about course material, recommend products and/or services, create textbook ... members. + Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when… more
- GovCIO (Albany, NY)
- …language. + Meet or exceed performance metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). + Stay ... truly become independent and able to perform basic device functions on their own. + Answer incoming customer calls into the Tier 1 Help Desk + Create, update, and… more
- Ross Stores, Inc. (New York, NY)
- …control area\. + Conduct ad hoc analyses and data investigations to answer business questions, identify trends, and support decision\-making\. + Develop insights and ... + Passion for analytics, working with data and deriving insights to answer business stakeholder questions and drive actions and decision\-making + Organizationally… more
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