- Cardinal Health (Albany, NY)
- …and customer complaints for approximately ~60-80 incoming calls per day. + Answer incoming phone calls from customers, caregivers, and applicable referral sources ... metrics including but not limited to average handle time, adherence, average speed to answer , QA **_What is expected of you and others at this level_** + Applies… more
- Marriott (Brooklyn, NY)
- …cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow ... language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working… more
- Barnes & Noble Education (Rochester, NY)
- …of Store Management. + Ability to use department specific technology to answer questions about course material, recommend products and/or services, create textbook ... members. + Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when… more
- Ross Stores, Inc. (New York, NY)
- …control area\. + Conduct ad hoc analyses and data investigations to answer business questions, identify trends, and support decision\-making\. + Develop insights and ... + Passion for analytics, working with data and deriving insights to answer business stakeholder questions and drive actions and decision\-making + Organizationally… more
- MongoDB (New York, NY)
- …visibility and driving new customer acquisition by optimizing our presence in LLM/ answer engine responses. If you thrive at the intersection of content strategy, ... channels. Develop and execute content initiatives focused on SEO and Answer Engine Optimization (AEO). Own audience engagement programs across distributed channels… more
- Highmark Health (Albany, NY)
- …a marketing term(You might getbonus points with examples of all three being an "ok" answer andmaygive a good use case argument where each may be the "best" answer ... ) + 7+ years of experience with data movement platforms as an engineer, architect, or technical product manager/owner + Strong experience and knowledge ofthebelowrelevant platforms to this role:(Most critical being Airflow, Kafka, Flink,Iceberg Lakehouseand… more
- The Albany Auto Group (Latham, NY)
- …internals daily. * Guarantee all checks in accordance with the company policy. * Answer phones and direct consumer to the proper department and follow up in a ... * Must follow all company safety policies and procedures. * Promptly and efficiently answer multi-line phone and transfer calls. * Check with Management at the end… more
- Cengage Group (New York, NY)
- …accuracy, and service-level expectations. + Maintain a 95% case closure and answer rate by efficiently managing a high volume of required phone contacts. ... using computers, navigating multiple browsers, tabs, and tools simultaneously to answer questions quickly and optimally. + **Organization:** Uses time management to… more
- Giant Food Mart (Wellsville, NY)
- …customer service by ensuring products are replenished on the shelves . Answer questions from customers about grocery/dairy/frozen products in a professional manner . ... and their locations . Become familiar with products in the entire store to answer questions and make suggestions to customers . Be knowledgeable of weekly ad items… more
- CUNY (Brooklyn, NY)
- …position is 1040 hours per year. - Performs routine clerical work; may answer and attend to telephone calls; maintain records, operate office machines (such as ... English.** **Campus Specific Job Duties** : Performs routine clerical work; may answer and attend to telephone calls; maintain records, operate office machines (such… more