- Ellis Medicine (Schenectady, NY)
- …to next level of leadership including nursing supervisor. Clerical Coverage: + Answer phones with proper phone etiquette and communicate effectively with providers, ... families, and colleagues. + Maintain all medical records on the unit. + Receive non-controlled medications from the pharmacy, and secure in designated area. This includes frequently monitoring the pneumatic tube system for medication deliveries, retrieving… more
- Stony Brook University (Commack, NY)
- …dealing with patient complaints that cannot be resolved by the staff member. + Answer calls from the escalation line and ensure proper documentation and follow-up. + ... Provide staff guidance in managing difficult patients. + Record complaints in log and escalate and discuss with Directors for risk management purposes as needed. + Work with federal program when needed to resolve complaints. + Complete risk management incident… more
- Travelers Insurance Company (Albany, NY)
- …will be 100% remote. **What Will You Do?** + Learns how to answer questions regarding policies, coverages and premiums; assumes ownership for thorough follow up ... on all contacts. + Learns how to deliver first call resolution to make it easy for the customer. + Learns how to respond to customer/agent requests for quotes or changes to existing policies. + Learns how to review cancellations and reinstatements and makes… more
- Humana (Albany, NY)
- …of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 ... minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. **Work at Home Guidance** To ensure Home or Hybrid Home/Office associates'… more
- Kimpton Hotels & Restaurants (New York, NY)
- …update the current room status, and find opportunities for service improvements. + Answer the department telephone to respond quickly to requests from guests. + ... Check hotel's computer for information concerning room status and enter updated room status. + Review and update systems and supplies purchase for guest room accommodations using budgetary guidelines. + Train by instruction and practice, both formally and… more
- Humana (Albany, NY)
- …no answers. The text message may arrive prior to the email. If you prefer to answer via computer or tablet, wait for the email. + **Assessment:** If you are selected ... to move forward, you will receive an email to complete the Virtual Job Experience (VJE). This is an online activity where you will learn more about Customer Care jobs at Humana, try out some of the most common job tasks, and tell us more about yourself. Most… more
- General Physicians PC (West Seneca, NY)
- …different medical entities through a variety of clerical and administrative tasks. + Answer incoming calls and determine where to refer the patient within the ... service line. + Enter patient information, schedule appointments, and document interaction in the EMR system. + Identify calls that need to be escalated to clinical staff or management and route them appropriately in a timely manner. + Document medication… more
- Excelsior Orthopaedics Group (Amherst, NY)
- …distribute billing. + Post payments and applies credits to patient accounts. + Answer telephone and provides information as requested. + Contact insurance company as ... necessary to verify medical insurance coverage and patient responsibility on claim. + Post denials, correcting charges, filing appeals, and following up on unpaid claims, including composing and processing correspondence as required. + Participate in Accounts… more
- Stony Brook University (Stony Brook, NY)
- …the following but are not limited to:** **_General Office Support_** + Answer questions from and provide information to various parties regarding agency activities, ... transactions, and procedures. Refer inquiries as necessary. + Operate various communication systems such as telephones and computers; and keep records of such communications. + Operate, and perform basic cleaning and maintenance on office machines and… more
- ManpowerGroup (Brewster, NY)
- …extensive data entry of numbers, part descriptions, and quotes from customers. + Answer phones and respond to emails and queries regarding products. + Conduct ... customer follow-ups via phone and email to create business partnerships for review with the engineering department. + Utilize computer skills, including knowledge of Google Ads, website maintenance, and social media. **What's Needed?** + 2-4 years of relevant… more
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