- Independent Health (Buffalo, NY)
- …and providing exceptional customer service. The Provider Relations Representative will answer incoming calls from health care providers including physician offices, ... ancillary provider offices and facilities and aid with benefit and eligibility questions, billing and payment questions, and EOB explanations. The Provider Relations Representative will focus on first call resolution and navigate various systems and programs… more
- University of Rochester (Rochester, NY)
- …data queries as they arise. + 5% Interface with study monitors to answer any questions and keep complete regulatory and subject documentation. **Research Team ... Collaboration (10%):** + 5% Coordinate with the PI, the sponsor, and the data monitors to ensure regulatory and other documents are complete and on time. + 5% Attend team meetings and conference calls as needed. **Required Competencies** + This position… more
- Insight Global (Rochester, NY)
- Job Description Answer ~100 incoming phone calls per day from customers, partners, employees, vendors and general callers . Transfer or address calls according to ... outlined processes Use of MS Outlook to view contacts and details needed for job; MS Word and MS Excel are a plus Greet and check-in visitors to the site . All visitors check in with Security Guard prior to going to Reception Desk Disburse and track seasonal… more
- Alpin Haus (Amsterdam, NY)
- …and ability + Consult with customers needing services, provide recommendations, and answer questions using own technical expertise + Review and update work orders ... and details, customer concerns, and any related information relative to work performed + Provide buyer/customer assistance in all areas of the retail store as needed, to ensure a friendly, positive, and professional shopping experience + Maintain cleanliness… more
- City of New York (New York, NY)
- …related functions may include administrative tasks (ie filing, copying, fax/scan, answer telephone, and front desk operation). PREFERRED SKILLS Possess great ... communication and interpersonal skills and detail-oriented; Computer Literate, knowledge of excel, word applications, data-entry, possess basic Microsoft Outlook knowledge. Learning objectives include an Interest of study in law a plus (ie criminal justice),… more
- BBL Hospitality (Troy, NY)
- …& menu changes. + Make recommendations you genuinely feel your guests will enjoy. + Answer questions about food & beverages. + Take food & beverage orders & enter ... them in our point-of-sale system. + For all food orders including Door Dash and Grubhub - ensure everything the guest might need to enjoy their meal(s) is in the bag(s) including to go silverware, condiments, extra napkins, wet naps, & Recovery logo mint(s). +… more
- Centene Corporation (Queens, NY)
- …health agencies, equipment vendors) for information pertaining to special needs. + Answer calls on switchboard to make proper connections to requested personnel; ... greet and assist walk-in customers. + Produces and mails routine CM letters and program educational material. + Data enter assessments and authorizations into the system. **Education/Experience:** High school diploma or equivalent. 1 - 2 years of related… more
- Elite Amenity Management (Queens, NY)
- …as needed + Reset equipment between users and perform basic cleaning/maintenance + Answer questions about the simulator and facility + Report technical issues or ... safety concerns to management promptly WHAT YOU BRING TO THE TABLE + Friendly, outgoing, and customer-service focused + Knowledge of skiing practices and principles + Comfortable operating basic machinery or control panels (training provided) + Able to remain… more
- Premier Medical Group of the Hudson Valley (Poughkeepsie, NY)
- …patient phone calls and taking detailed and accurate information/messages. + Answer written and telephone requests for medical records or information; prepare ... records for release to patients and other providers. + Assists physician with patient office visits which include, rooming patients, interviewing patients, recording vital signs including pulse rate, blood pressure, height and weight, and entering information… more
- Tioga Downs Casino Resort (Nichols, NY)
- …Guests in a prompt and courteous manner + Bring guests to their seats, answer their questions, provide directions, introduce them to servers for additional help if ... needed + Thank them on their way out and invite them to return + Assist as needed to maintain cleanliness and sanitation of assigned areas EDUCATION and/or EXPERIENCE: + High School Diploma or GED required. + Previous cashier and customer service experience… more