- Help at Home (Harrisburg, PA)
- …of our clients. + Enter and submit documentation records of home visits. + Answer incoming phone calls and redirect calls, as needed. + Greet and assist guests. ... + Assist the Branch Manager with any other administrative/clerical duties, as assigned. **Minimum Qualifications** + High school diploma or GED + Valid driver's license + Access to an insured and reliable vehicle or public transportation + Active and current… more
- Verint Systems, Inc. (Harrisburg, PA)
- …Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our ... customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .… more
- UPMC (Somerset, PA)
- …and clean exam rooms and equipment according to infection control protocols. + Answer phone calls and provide patient education and support as directed. + Schedule ... appointments, verify insurance, and manage patient charts and documentation. + Ensure compliance with HIPAA, OSHA, CLIA, and PA Department of Health regulations. + High school diploma or equivalent is required. + Must have basic computer skills and knowledge… more
- Penn Medicine (Philadelphia, PA)
- …ascertain feelings or need for assistance or social and emotional support. + Answer patient call signals, signal lights, bells, or intercom systems to determine ... patients' needs. + Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising. Assist patient in their independence (when appropriate),… more
- Penn Medicine (Limerick, PA)
- …improve the patient experience. As per practice/department protocols and/or measurements: answer phones in a timely manner, manage/handle patient requests and route ... appropriately, retrieve voicemails in a timely manner, take accurate and thorough messages and route appropriately through EMR. Schedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and… more
- Penn Medicine (West Chester, PA)
- …improve the patient experience. As per practice/department protocols and/or measurements: answer phones in a timely manner, manage/handle patient requests and route ... appropriately, retrieve voicemails in a timely manner, take accurate and thorough messages and route appropriately through EMR. Schedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and… more
- Pearson (Harrisburg, PA)
- …on one with the assigned Program Lead to work through any issues and answer any questions as needed. **Continuous Improvement:** + Identify areas for improvement in ... the verification process and help implement solutions to enhance efficiency and accuracy. + Document and communicate repetitive issues to your Program Lead so they can reach out to the responsible group to see where efficiencies can be made. + Stay in contact… more
- Penn Medicine (Philadelphia, PA)
- …the patient experience. + As per practice/department protocols and/or measurements: answer phones in a timely manner, manage/handle patient requests and route ... appropriately, retrieve voicemails in a timely manner, take accurate and thorough messages and route appropriately through EMR. + Schedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …will do: + Maintains a visible presence and is available to staff to answer questions and monitor all performance metrics such as daily stats and schedule adherence. ... Supports team members in problem-solving to attain first-call resolution. Addresses client field, providers, and patients' inquiries and escalations in a responsive, timely, and accurate manner. + Develops, evaluates, and coaches staff on work procedures,… more
- Penske (Reading, PA)
- …to customer inquiries. Resolve customer issues as they arise. Complete assigned cases - Answer an 800 number and meet weekly phone metrics as far as availability and ... calls handled. - Look at big pictures inquires and provide long-term fixes. - Provide an exceptional customer service experience. - Perform other department tasks and projects as assigned **Qualifications:** - Bachelors degree required. - Minimum 2 years… more