- Penn Medicine (Phoenixville, PA)
- …the patient experience. . As per practice/department protocols and/or measurements: answer phones in a timely manner, manage/handle patient requests and route ... appropriately, retrieve voicemails in a timely manner, take accurate and thorough messages and route appropriately through EMR. . Schedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and… more
- Penn Medicine (Philadelphia, PA)
- …in a timely manner to manager for appropriate redistribution. + Admin Duties: + Answer and screen all phone calls; responds to patient inquires and/or problems in ... timely fashion r takes appropriate messages/delegate to appropriate staff. + Maintain multiple calendars/schedules, surgery schedule, office hours and meetings. + Schedule travel and lodging for physician as well as completing submission of expenses for… more
- Penn Medicine (Bala Cynwyd, PA)
- …efforts, and identify opportunities to enhance the patient experience. + Answer phones promptly, handle patient requests, retrieve voicemails, and take accurate ... messages, routing them appropriately through the EMR. + Schedule patient appointments by determining the reason for the visit, following established schedules and protocols, and communicating changes and confirmations. + Communicate with patients about flow… more
- Penn Medicine (Philadelphia, PA)
- …to new patient appointment. + Responds to patient inquiries or problems. Answer questions regarding practice, procedures, tests, directions etc. + Coordinate the ... retrieval and flow of outside medical records to ensure receipt and appropriation (review by provider, scanning, etc.) of records for visit. + Ensures appropriate retrieval, processing and returning of patient radiology films, CDs, slides and other related… more
- Penn Medicine (Philadelphia, PA)
- …the patient experience. + As per practice/department protocols and/or measurements: answer phones in a timely manner, manage/handle patient requests and route ... appropriately, retrieve voicemails in a timely manner, take accurate and thorough messages and route appropriately through EMR. + Schedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and… more
- Penn Medicine (Lancaster, PA)
- …the Dispatcher. Requires comprehensive understanding of all process flows and competencies. Answer and determine disposition of incoming calls, and log all calls. ... For calls requesting courier action, dispatcher consigns all related tasks. Assigns all "will-calls" to appropriate couriers, based on location and training. Enter truck driver's assignments in the truck logbook and notify the truck drivers of added duties.… more
- Penn Medicine (Philadelphia, PA)
- …to ascertain feelings or need for assistance or social and emotional support. Answer patient call signals, signal lights, bells, or intercom systems to determine ... patients' needs.Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising. Assist patient in their independence (when appropriate),… more
- Penn Medicine (Philadelphia, PA)
- …improve the patient experience. As per practice/department protocols and/or measurements: answer phones in a timely manner, manage/handle patient requests and route ... appropriately, retrieve voicemails in a timely manner, take accurate and thorough messages and route appropriately through EMR. Schedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and… more
- Penn Medicine (Philadelphia, PA)
- …improve the patient experience. As per practice/department protocols and/or measurements: answer phones in a timely manner, manage/handle patient requests and route ... appropriately, retrieve voicemails in a timely manner, take accurate and thorough messages and route appropriately through EMR. Schedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and… more
- Penn Medicine (Philadelphia, PA)
- …independence (when appropriate), preserving the patient's dignity while providing care. Answer patient call signals, signal lights, bells, or intercom systems to ... determine patients' needs. Document and report interventions and observations of patient behavior, complaints, or physical symptoms to nurses. Demonstrate adherence to infection prevention policy and protocols, including attire, patient precautions and hand… more